Job Description

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We’re Hiring: Key Accounts Manager – Fire Protection Services

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Are you a customer-focused Key Accounts Manager with experience in fire protection, building services or a similar industry?

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We’re looking for someone to take ownership of a portfolio of key clients across our fire protection maintenance and compliance services.

What you’ll don

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- Build and maintain strong relationships with key clients.
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- Be the main point of contact for service queries, issues and escalations.
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- Work with technicians, service coordinators and project teams to ensure great service delivery.
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- Monitor contracts, KPIs and SLAs.
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- Conduct client meetings and site visits.
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- Manage outstanding works, defects and rectifications.
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- Identify opportunities to grow existing client relationships and services.
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- Support current contract pricing, mobilisation and handover.
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- Ensure services align with relevant standards, including AS 1851.
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What we’re looking forn n




- Experience in account management, client relationships or service coordination.
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- Fire protection or building services experience is highly desirable.
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- Good understanding of fire systems — wet/dry, detection, passive fire, EWIS etc.
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- Strong communication, organisation and commercial skills.
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- Customer-focused with excellent attention to detail.
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- Uptick and Microsoft Office experience is desirable.
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- Current Driver’s Licence.
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Why Force Fire?n

Competitive salary + car allowance

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Supportive team and great culture

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Training and career development

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Growing business with exciting opportunities

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️ A strong focus on safety, reliability and long-term client relationships

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Ready to take the next step? Join the Force Fire team and help us deliver exceptional service to our clients.

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Apply now!

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📌 Key Accounts Manager - Fire Protection Services (Sydney)
🏢 Force Fire
📍 Sydney