- Manage large amounts of incoming phone calls..
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Requirements
- Proven customer support experience or experience as a Client Service Representative.
- Solid phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills
#J-18808-Ljbffr
📌 Customer Support Representative (Melbourne)
🏢 MOL Electronics
📍 Melbourne
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