28 Oct
|
Apex Group
|
Sydney
Apex Group in Sydney, Australia, is seeking a Senior Business and Investor Services Support Associate to lead and develop a high‑performing team in the contact centre. You will coach, QA, and provide technical guidance while delivering exceptional member and employer experiences.
Working with the manager, you will drive capability, handle complex enquiries, monitor SLAs, and promote service excellence. The role emphasizes coaching, quality assurance, and solid stakeholder relationships within a
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📌 Senior Investor & Client Services Lead – Coaching & QA (Sydney)
🏢 Apex Group
📍 Sydney