ABOUT OUR CLIENT Our client is a highly successful, privately owned business with an established presence across the electrical, air conditioning, renewable energy and infrastructure sectors. With more than 15 years of growth, a workforce of over 40 employees and an impressive portfolio of government, commercial and infrastructure projects, the business has built a solid reputation for quality, innovation and service delivery. Having established robust operational systems, a loyal workforce and a strong pipeline of opportunities, the business is entering its next phase of growth. An exciting opportunity now exists for an experienced General Manager to take ownership of day-to-day operations, strengthen leadership capability and drive the business forward. ABOUT THE ROLE This is a genuine opportunity to make your mark on an established, high-performing business. Reporting directly to the Founder and Managing Director, the General Manager will take responsibility for the overall operational, commercial and people performance of the organisation. Leading a multidisciplinary team across operations, projects, service delivery, administration and finance, you will bring structure, accountability and commercial discipline to an already successful business. A key priority will be transitioning the organisation from a founder-led operating model to a more scalable, independently managed business. You'll work closely with the Founder to strengthen leadership capability, optimise systems and processes, and build the operational foundations to support continued expansion. KEY RESPONSIBILITIES Lead day-to-day business operations across electrical, air conditioning, renewable energy, maintenance and project delivery. Drive operational efficiency, productivity, profitability and overall business performance. Lead,



mentor and develop a high-performing management team, establishing clear accountability and performance expectations. Oversee operational budgets, project profitability, labour utilisation, forecasting and resource allocation. Identify opportunities to streamline processes, improve systems and strengthen operational reporting. Develop workforce planning strategies to support business growth, capability development and succession planning. Strengthen collaboration between operational, commercial and administrative functions. Maintain high standards of safety, quality, compliance and risk management. Partner with the Founder on strategic planning, growth opportunities and business improvement initiatives. Build a scalable operating structure that supports long-term growth and reduces reliance on the Founder. SKILLS & EXPERIENCE Proven experience in a General Manager, Head of Operations, Operations Manager or comparable senior leadership position. A robust background in construction, infrastructure, engineering, electrical, trade services, industrial or project-based environments. Demonstrated success leading multidisciplinary teams and managing complex business operations. Strong financial and commercial capability, including budgeting, forecasting, cost management and profitability improvement. Experience implementing operational improvements, business systems and scalable processes. A track record of leading organisational growth, change or business transformation. Excellent stakeholder management, communication and people leadership skills. A practical, solutions-focused approach with the confidence to make decisions and drive accountability. Experience within a privately owned or founder-led business will be particularly valuable, as will exposure to ISO-accredited environments and structured business operating systems.

📌 General Manager (Darwin)
🏢 The Hassett Group
📍 Darwin