Job Type: Full-time

Job Title APS4 Administration Officer (Safeguarding Support) Locations available: Robina, QLD / Geelong VIC / Wollongong NSW / Parramatta NSW Overview Join the NDIA in a meaningful APS4 Administration role supporting participant safeguarding functions and helping deliver positive outcomes across the NDIS. In this position, you’ll provide high-quality operational and administrative support within established legislation, policy and procedures—triaging requests, coordinating workflows, supporting stakeholders, and contributing to continuous improvement to help ensure consistent, participant-centred service delivery. Required Skills Proven admin/operations experience in a structured environment (government, regulation, health/community services, or similar) Ability to assess, prioritise and allocate work in line with risk and business frameworks Solid capability in monitoring work queues and shared inboxes , tracking items and maintaining accurate records Confident coordination skills (booking meetings, managing correspondence, supporting workflow planning) Strong written and verbal communication with the ability to tailor messaging to stakeholders Sound judgement, professionalism and resilience when managing competing priorities Proficiency with Microsoft Office / Microsoft 365 (Word, Outlook, Excel, Teams)



Experience handling sensitive information with appropriate confidentiality and information security practices Nice to Have Skills Experience supporting operational reporting Knowledge of NDIS/NDIA , safeguarding principles, and/or risk management practices Preferred Education and Experience Relevant experience in administration, operations support, or customer/participant service environments Experience working within policy, process and compliance-driven frameworks is highly regarded Other Requirements Australian Citizenship (required) Willingness to complete a Federal Police Check Temporary full-time assignment (40 hours per week) Proposed start: Monday 11 January 2027 Rate: $43.82/hr 12% super Applications close: Wednesday 11 November 2026 If you’re ready to contribute to safeguarding outcomes and bring your admin expertise to a purpose-driven team, apply now with your resume to be considered. At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion Please note the successful candidate for this role must hold Australian Citizenship, and willing to complete a Federal Police Check. Please click ‘APPLY” to upload your details and resume to be considered for this role.

📌 Administration Officer (Geelong)
🏢 Chandler Macleod
📍 Geelong