Job Type: Full-time

Job DescriptionAbout the RoleTabcorp’s B2B contact centre, located in Granville, is pivotal in supporting our venue partners across our core business operations. On-the-job training will be provided to bring you up to speed with our products, including TAB, MAX and Sky. Multiple positions available! Start date is as soon as possible!What you'll doAnswer inbound calls in a timely and efficient mannerSupport our venue partners with maintaining Wagering, Sky and Max servicesDeliver an exceptional experience to all customersMaintain accurate records of venue callsThis is an outstanding opportunity to work in a great team workplace, further develop your customer service experience and learn more about the gambling entertainment industry.Why work for the Service Support Centre?Industry competitive rate which exceeds award rateGranville based location with free onsite parkingA dynamic, fun and friendly office environmentRole DetailsThis is a Full Time roleFull Time roles work on a 5 week rotating roster with 7:30-4pm,



9am-5:30pm and 2:30pm-11pm shift timesRole commences ASAP!You must be available to attend onsite, compulsory training for your first 2-3 weeksWhat you'll bringThis role is ideally suited to applicants who have previously worked in phone based customer service however this is not a mandatory requirement. You’ll be computer savvy, hard-working, a quick learner and detail focused. Most importantly, you’ll be a natural communicator with the ability to engage and excite a broad range of customers.Next StepsDon't delay and apply as soon as possible! We commit to providing an update and outcome on every application in a timely manner.Please note it is mandatory that all applicants will be required to:Provide evidence of Australian work rights (i.e. current Australian passport, Australian birth certificate or current foreign passport with appropriate Visa).Complete a background check including an Australian criminal background check.

📌 Service Support Centre Consultant (Sydney)
🏢 Tabcorp
📍 Sydney