Rail Reservations & Passenger Experience Specialist (Sydney)

Rail Reservations & Passenger Experience Specialist (Sydney)

28 Oct
|
Nsw Trains
|
Sydney

28 Oct

Nsw Trains

Sydney

NSW Trains is seeking a customer‑focused qualified to help manage passenger journeys from the Rail Operations Centre in Alexandria. You will deliver real‑time service information, handle ticketing queries and changes, and support passengers, booking agents, station staff and crew with travel requirements.

This is an on‑site role with a 24/7 rotating roster across day, night and weekends. You will also act as the escalation point for bookings, investigate system issues, and collaborate with

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📌 Rail Reservations & Passenger Experience Specialist (Sydney)
🏢 Nsw Trains
📍 Sydney

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