About the Opportunity:

We are partnering with a well-established organisation in Ringwood to recruit an experienced Customer Service Administrator.

Joining a friendly and supportive team, you will play an important role in managing customer enquiries, processing orders and providing administrative support to ensure the smooth delivery of day-to-day operations.

The Role:

This is a varied and hands-on position suited to someone who enjoys working in a fast-paced environment, building strong customer relationships and managing multiple priorities.

As a key point of contact for customers, you will work closely with internal departments to manage enquiries, process orders and ensure a high standard of customer service.

Key Responsibilities:

- Managing incoming customer enquiries via phone and email.
- Processing customer orders and maintaining accurate records.
- Providing updates on order progress, product availability and delivery timelines.
- Liaising with internal teams to coordinate customer requirements.
- Investigating and resolving customer enquiries and order discrepancies.




- Maintaining accurate customer information across internal systems.
- Supporting the wider team with general administration and operational tasks.
- Building positive relationships with customers and internal stakeholders.

About You:

- Previous experience in Customer Service, Sales Support, Administration or Order Processing.
- Robust communication skills and a customer-focused approach.
- Excellent attention to detail and organisational skills.
- Ability to manage competing priorities in a busy environment.
- Confidence using CRM, ERP or order management systems.
- Proficiency in Microsoft Office applications.
- Experience in a product-based, manufacturing or distribution environment would be advantageous.
- A positive, adaptable and team-oriented attitude.

What's On Offer:

- Immediate start available.
- Convenient Ringwood location.
- Supportive and collaborative team environment.
- Varied responsibilities across customer service, administration and order management.
- Opportunity to further develop your skills and experience.

📌 Customer Service Administrator (Ringwood)
🏢 Sharp & Carter
📍 Ringwood