Health & Injury Management Solutions Pty Ltd provides services to self-insured workers' compensation programs for our clients across Australia. Our mission is to empower workers and support employers to create safer, healthier workplaces for all.
We are looking for a resourceful people permanent or permanent part-time who would like to learn from a highly experienced claims management team and a diverse portfolio of clients.
People looking to come back into the industry are welcome to apply.
The position is based at our office in 32 Lexington Drive, Bella Vista, NSW.
Job tasks and responsibilities
In this position you will be working with a range of specialists and our clients in an integrated model
Candidates must have workers compensation claims management experience and will be involved in general office administration, injury management, electronic filing, data entry, correspondence, printing and attending client meetings both on and off-site.
Our processes are administrative law and not the same as working in a scheme agent and our people are exposed to all aspects of self-insured program management including litigation, reinsurance and deploying AI in a range of processes.
The position involves working together with a team and involves:
- Liaison with injured workers,
self-insurers clients and suppliers.
- Updating all claims data on the claims systems
- Preparing letters, estimates and contact notes,
- Assisting the team with injured worker liaison and general duties
- Data entry of decisions, invoices and correspondence
- Support the team with new client consulting projects.
- Attending team weekly meetings and L&D; sessions.
- Learning other jurisdictions if interested.
Skills and experience
We require the successful applicant to have
- At least 2 years' experience managing workers' compensation claims
- Competent typing skills with a high degree of accuracy
- Strong written and verbal communication skills
- Ability to multitask, work to deadlines, with good time management skills
- Experience in Microsoft Office 365
- Ability to work together with a team spread across Australia.
Experience with medical treatments and injury management will help but not essential, people coming back to the workforce or with an allied health background are also welcome.
Job benefits
Family friendly office setting.
Flexible working arrangements - permanent / part time
Laptop & office equipment
Hybrid basis is available after completing probationary period
Performance bonus
📌 Workers Compensation Case Managers FT & Part time (Bella Vista)
🏢 Health and Injury Management Solutions
📍 Bella Vista
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