- APS Level 5
- Hobart, TAS
- $93,660 - $100,132

About The Department Of Employment And Workplace Relations We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer. We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the ‘department of great jobs’– where our people reflect our purpose.

The Role The DEWR Tasmania State Office plays a pivotal role in enabling the delivery of the Australian Government’s employment and skills programs across the state. We partner with a network of external service providers and engage with a broad range of stakeholders to ensure programs are responsive, effective, and tailored to local needs.

We are currently seeking an APS5 Delivery and Engagement Officer to join our dynamic team within the Employment and Skills teams. These roles are integral to the successful implementation of government policy and the delivery of high-quality services to the Tasmanian community.

The Employment and Skills teams support the delivery of employment and skills programs in Tasmania. We work closely with our department’s policy areas and providers to implement the Australian Government’s employment and skills initiatives. We undertake regular engagement activities working with our providers, Employment and Skills teams in all other states, and other Commonwealth, State, and local government agencies.





The programs we contract manage are Workforce Australia Services, Australian Apprenticeship Support Services, Transition to Work (TtW), Parent Pathways, Employability Skills Training (EST), Career Transition Assistance (CTA), Self-Employment Assistance (S-EA), the Local Jobs Program, and the Skills for Education and Employment (SEE) Program.

Duties and Responsibilities

Responsibilities of the APS Level 5 Delivery and Engagement Officer may include:

- Manage relationships with funded providers and delivery partners across multiple employment and skills programs, providing advice, resolving issues and supporting the achievement of contractual and program outcomes.
- Analyse provider performance, operational data and reporting to identify trends, risks and opportunities, and contribute to evidence-based recommendations, briefs and decision-making.
- Monitor provider compliance with contractual obligations, program requirements and performance frameworks through assessments, site visits, desktop reviews and ongoing engagement.
- Assess and respond to provider requests, operational enquiries and complex cases, interpreting program guidelines, policies and contractual requirements to provide accurate and consistent advice.
- Contribute to contract management activities including performance discussions, risk assessments, contract negotiations, milestone monitoring, continuous improvement activities and escalation of emerging issues.
- Undertake assurance, audit and compliance activities, applying judgement to assess risk, identify non-compliance and support appropriate remediation and governance actions.
- Support the leadership team to foster productive relationships and collaboration across government,



industry and community stakeholders to enable strategic, program and policy objectives.
- Prepare high-quality correspondence, briefs, reports and ministerial or executive documentation, drawing on research, stakeholder input and analysis of program performance information.
- Some travel both intra and interstate, including overnight stays, will be required.

How to Apply Applicants are required to provide a summary (no more than 750 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work. The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e.

responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

Eligibility Don’t meet all the role requirements? At DEWR we are dedicated to building a diverse and inclusive workforce and seek to recruit staff with a wide range of backgrounds, skill levels, disciplines and working styles. If this role resonates with you and you are excited about making an impact, but your past experience doesn’t align perfectly, we encourage you to apply anyway. Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.

Please refer to the Job Information Pack for more information about the role.

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📌 Delivery and Engagement Officer: Employment & Skills (Hobart)
🏢 Department of Employment and Workplace Relations
📍 Hobart