Service Now Lead | NV1 Clearance | Sydney, Melbourne, QLD, Perth, Adelaide or Canberra

Are you a senior Service Now professional who enjoys getting hands-on with complex technical challenges while also leading and mentoring others?

PRA is partnering with a leading consulting organisation to find a Service Now Lead to join a high-profile government program. This is an opportunity to work on large-scale Service Now initiatives, influence solution design, and help shape the direction of the platform.

Location: Sydney or Canberra

Security Clearance: NV1 required

What you'll be doing

- Designing and delivering scalable Service Now solutions
- Working across ITSM, ITOM and HRSD modules
- Building workflows using Flow Designer and Integration Hub
- Developing integrations through REST and SOAP APIs
- Driving CMDB governance and platform best practice
- Providing technical leadership and mentoring to engineers




- Working closely with stakeholders to solve complex business challenges

What you'll bring

- 8+ years of Service Now development and platform experience
- Strong knowledge of Java Script and Glide API
- Experience delivering enterprise-scale Service Now implementations
- Strong CMDB and integration experience
- Excellent stakeholder engagement and communication skills
- Service Now Certified Technical Architect (CTA)
- Relevant Service Now implementation certifications
- Current NV1 clearance

Why consider this opportunity?

Work on meaningful government transformation programs

Join a highly respected consulting environment

Lead technical delivery and influence solution outcomes

Sydney or Canberra location options

Long-term prospect with strong project pipeline

📌 Servicenow Lead - Anywhere from Australia (New South Wales)
🏢 PRA
📍 New South Wales