DoorDash's ANZ Merchant Experience team is seeking a Merchant Sentiment Specialist to support high-value merchants across grocery, alcohol, convenience, and retail. This hands-on, case- and ticket-based role focuses on delivering white-glove service and proactive problem solving.
You’ll manage merchant issues end to end, prioritise by revenue value and advocacy potential, and collaborate cross-functionally to drive improvements and prevent recurring problems as the business evolves.
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📌 Merchant Experience & Insights Analyst (Melbourne)
🏢 Safer Care Victoria
📍 Melbourne
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