Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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Looking for more than just another contact centre job?

Join O'Brien Customer Solutions, where you'll be part of a high-performing team, build valuable sales skills, and enjoy genuine career opportunities with one of Australia's most recognised and trusted brands.

We're looking for motivated, customer-focused professionals who thrive in a fast-paced workplace and enjoy helping people while achieving results. If you're confident, resilient, and love the satisfaction of solving problems and closing a sale, we'd love to hear from you.

What's In It For You?

- $33.09 per hour + super
- $5,000 New Starter Bonus* subject to eligibility criteria
- Strong earning potential through incentives, penalties, and overtime
- Full-time 38 hours per week
- Rotating roster between 8:00am - 10:00pm, 7 days per week
- 4 weeks of paid, interactive training
- Hybrid working opportunities once established in the role
- Ongoing coaching, development, and career progression
- Weekly pay
Free onsite parking in Padstow

- About the Role

As an Inbound Sales Consultant, you'll be the first point of contact for customers requiring vehicle glass repair or replacement.

This is an inbound sales role where every conversation matters. You'll listen to customers, understand their needs, provide tailored solutions, and confidently recommend products and services that improve their safety and experience.

No cold calling. No chasing leads.



Just meaningful conversations with customers who need your help.

Key Responsibilities

- Manage inbound customer enquiries
- Book vehicle glass repair and replacement appointments
- Recommend value-added products and services
- Identify customer needs and provide tailored solutions
- Handle objections confidently and professionally
- Achieve sales and service performance targets
Deliver exceptional customer experiences every day

- About You

You'll be successful in this role if you:

- Have experience in sales, customer service, retail, hospitality, contact centres, banking, or similar customer-facing roles
- Enjoy building rapport and influencing positive outcomes
- Are comfortable working towards sales targets
- Think quickly and remain calm under pressure
- Communicate confidently and professionally
- Are confident using multiple systems and technology
- Want a stable role with long-term career opportunities

Previous sales or contact centre experience is highly regarded, but attitude, resilience, and a willingness to learn are just as important.

Why O'Brien?

At O'Brien, we invest in our people. From structured training and ongoing coaching to recognition programs and career pathways, we're committed to helping our team succeed.

You'll also enjoy:

- A supportive and inclusive team culture
- Monthly, quarterly, and annual reward programs




- Employee discounts on O'Brien products and major retailers
- Discounted private health insurance
- Advanced roster planning so you can plan your life outside of work
Regular team events, celebrations, and recognition

- Located in Padstow, our office is easily accessible from Bankstown, Revesby, Holsworthy, Liverpool, Mascot, South Sydney, and surrounding suburbs.

Ready to Join a Team That Invests in You?

If you're looking for a role that offers stability, strong earning potential, professional development, and a supportive culture, apply today and discover why so many people build successful careers with O'Brien Customer Solutions.

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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use .

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

📌 Inbound Sales Consultant (Padstow)
🏢 O'Brien Glass Industries
📍 Padstow