28 Oct
|
Tiffany
|
Sydney
Job Description N Description N n The BlueBox. N Tiffany & Co. has defined luxury style as the exemplary innovator renowned for the world’s most exquisite designs. N From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand. N Are you experienced in client development and relationship management? Do you enjoy using data and insights to identify opportunities, support retail teams and strengthen client engagement? At Tiffany & Co., you’ll turn client insights into action, partnering with our retail teams to elevate the client experience and build lasting relationships across Australia and New Zealand. N An opportunity is available for an experienced Client Development Executive to join our team in Sydney, CBD. N As a Client Development Executive, you will: N n Adapt & execute the Global Client Development strategy to resonate with ANZ market nuances, leveraging local data and insights to boost client acquisition, retention, and engagement. N Work closely with regional omnichannel and Client Relations teams to enhance retail actions, tools, rituals, and behaviours, ensuring seamless retail visibility into Client 360 attributes and actionable CRM insights. N Establish key performance indicators (KPIs) to measure the impact of client development programs, share market insights, and propose scalable activations based on local market dynamics and best practices.
N Help deliver training and development sessions that equip Store Leaders and Client Advisors with the skills and tools to build lasting client relationships. N Build strong relationships with Store Management, Client Relations, Marketing and Operations to deliver a consistent, personalised client experience. N n n To be successful in this role, you will: N n Minimum of 3-5 years of experience in luxury retail, client development, hospitality, or client experience, with a solid understanding of regional retail and store operations. N Proven project management skills with multiple stakeholders in fast-paced organizations. N Strong analytical capabilities, with experience leveraging data and omnichannel insights to drive actionable strategies tailored to market performance. N Deep understanding of local client behaviours, cultural nuances, and luxury market dynamics. N Excellent communication, storytelling, and interpersonal skills, with the ability to influence and engage stakeholders at all levels. N Commercial mindset, collaborative team contributor, and a true advocate for a service-driven culture. N n n Why Tiffany? N n Generous salary,employee merchandise benefits, and milestone gifts. N High-performing, caring, fun, and dynamic team. N Culture focused on collaboration, innovation, wellbeing, and growth. N Endless career opportunities with the world's largest luxury group - LVMH! N Never-ending training and individual up-skilling opportunities. N Great mentoring from a highly experienced management team. N Global opportunities for networking and cross-collaboration. N Wellbeing and Charitable Giving/Volunteering Program. N A vibrant, positive, and socially connected team environment. N n n n
📌 Client Development Executive (Sydney)
🏢 Tiffany
📍 Sydney