Job DescriptionSaul Recruitment - Specialising in recruiting top MSP/MSSP/Security talent across ANZ! Nn Looking for an MSP/MSSP role where you can keep learning, work with modern technology and genuinely move your career forward? Nn I’m partnering with high-performing Australian MSP/MSSP that are continuing to grow, invest in their people and expand their capabilities across Microsoft Cloud, Modern Workplace, infrastructure and security. NnnThis isn’t about spending the next three years doing exactly the same tickets with a slightly different job title. NnnYou’ll join talented, collaborative engineering teams where you’ll be encouraged to broaden your technical skills, get involved in projects, work directly with customers and gradually take on greater technical responsibility. NnnIf you’re already working at Level 2 within an MSP/MSSP and wondering what the next chapter of your career could look like, this could be a fantastic move. Nn⭐ Why These Opportunities Stand Out Nn $75K-$90K+ Super + training incentives N Melbourne - Hybrid working N Genuine investment in training and certifications N Clear pathways towards L3 projects, consulting, architecture, security and leadership N Exposure to Azure, Modern Workplace, infrastructure and security N Supportive technical leadership and mentoring N Interesting customers and varied environments N Strong, people-first cultures with excellent employee benefits N This is an established, highly regarded Australian technology business with strong reputations for client service, technical capability and long-term customer relationships. Nnn More importantly, they understand that positive engineers want more than a salary and a queue of tickets. They want progression, exposure, mentoring, responsibility and the opportunity to become better at what they do. NWhat You’ll Be Doing NnnYour role willbe varied, giving you the prospect to develop beyond traditional support work. Depending on your experience, you’ll be involved in: Nnn Providing Level 2 and 3 technical support across multiple client environments N Troubleshooting more complex technical issues and identifying root causes N Supporting Microsoft Cloud,



infrastructure and Modern Workplace environments N Assisting with cloud migrations and infrastructure projects N Getting involved in security-related projects and solutions N Participating in clientdiscovery and potentially assisting with solution design N Visiting customer siteswhen required N Building trusted relationships and acting as a technical advisor to clients N Improving documentation, processes and internal systems N Working alongside senior engineers and learning from experienced technical specialists NWhat You’ll Bring NnnYou don’t needto know everything. Nobody does. What matters is having a strong technical foundation, MSP/MSSP experience and the motivation to keep developing. NnnIdeally, you’ll bring: Nnn Proven MSP/MSSP experience supporting multiple customer environments N Solid Level 2/3 troubleshooting and problem-solving skills N Experience across Microsoft Cloud and Modern Workplace technologies N Exposure to cloud migrations and infrastructure projects N Experience with modern device management including Intune and Autopilot N Relevant Microsoft certifications, or be actively working towards them N Strong customer communication and relationship-building skills N The ability to prioritise across multiple customers and competing requirements N Good documentation habits and attention to detail N A proactive attitude and genuine enthusiasm for learning NTechnology Environment NnnYou’ll gain exposure across a broad mix of technologies, including: Nnn Microsoft 365 N Azuren Entra ID N Intune / Autopilotn Windows Server and on-prem infrastructure N Virtual MachinesnAzure Virtual Desktop / WVD N Backup & Disaster Recovery N Networking & Security N Scripting and automation N SharePoint and Teams N Power Apps and Power Automate N Cloud migrationsn⭐ What's In It For You? NnJoin respected and growing MSP/MSSPs – Build your career with established Australian businesses offering stability and long-term opportunity. NnGenuine career progression – Develop towards senior engineering, projects, consulting, architecture, specialist security or leadership pathways. NnTraining, certifications and mentoring – Gain structured development, paid certifications, training incentives and support from experienced technical professionals. NnModern technology and project exposure – Work across cloud, Modern Workplace, infrastructure, networking and security, including migrations and transformation projects. NnBroader experience and ownership – Work across diverse customers and environments while gradually taking on more technical responsibility. NnGreat people and customers – Collaborate with talented engineers, share knowledge and build relationships with business and technology leaders. NnSupportive, people-first culture – Join environments that genuinely invest in their people and recognise great work. NnFlexibility and employee benefits – Enjoy hybrid working alongside additional leave, employee discounts, parental support, wellbeing initiatives and other workplace perks. NnThis is a real opportunity to shine – and to be recognised and rewarded for it! NReferral Bonus! Know someone who would be perfect? Refer them and receive $2,000 if they’re successfully placed! NnLoads ofJob-Seeking & Career Transition Resources available on my site :-) N ============================================== N n Outstanding at your job but getting nowhere with your job search? N ** My 2 hour job seeking and career webinar recording: How to Get Hired in Today's Market! N ** My NEW Job Seeker Playbook! Everything I Wish Job Seekers Knew Before They Started Applying.. "I read through The Job Seeker Playbook and wanted to thank you for sharing it. I found it really insightful, especially the information about how a job placement takes shape from a recruiter’s perspective, how they scan for resumes and what they look for. It has really helped me tailor my LinkedIn profile and tweak my resume. Thank you for putting this together. It is an invaluable resource in my opinion!" - Dhruva NnnLinks on my site :-) N ==============================================

📌 AndMsp Support Engineers - People First Aussie Msp/Mssp (Melbourne)
🏢 Saul Recruitment
📍 Melbourne