Job Description N About the Role N Tabcorp’s B2B contact centre, located in Granville, is pivotal in supporting our venue partners across our core business operations. On-the-job training will be provided to bring you up to speed with our products, including TAB, MAX and Sky. Multiple positions available! Start date is as soon as possible! N n What you'll do N n Answer inbound calls in a timely and productive manner N n n Support our venue partners with maintaining Wagering, Sky and Max services N n n Deliver an exceptional experience to all customers N n n Maintainaccurate records of venue calls N n n This is an outstanding opportunity to work in a great team environment, further develop your customer service experience and learn more about the gambling entertainment industry. N n Why work for the Service Support Centre? N n Industry competitive rate which exceeds award rate N n n Granville based location with free onsite parking N n n A dynamic, fun and friendly office environment N n Role Details N n This is a casualrole N Being a casual position,
the hours and days of work are based on business requirements with a high likelihood of working every Saturday N n n Role commences ASAP! N n n You mustbe available to attend onsite, compulsory training for your first 2-3 weeks N n n What you'll bring N This role is ideally suited to applicants who have previously worked in phone based customer service however this is not a mandatory requirement. You’ll be computer savvy, hard-working, a quick learner and detail focused. Most importantly, you’ll be a natural communicator with the ability to engage and excite a broad range of customers. N n Next Steps N Don't delay and apply assoon as possible! We commit to providing an update and outcome on every application in a timely manner. N Please note it is mandatory that all applicants will be required to: N n Provide evidenceof Australian work rights (i.E. current Australian passport, Australian birth certificate or current foreign passport with appropriate Visa). N Complete a background check including an Australian criminal background check. N n
📌 Service Support Centre Consultant (Casual) (Sydney)
🏢 Tabcorp
📍 Sydney
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