Senior Product Manager | AI, SaaS & Hospitality Technology Reporting to the Director of Product, you/'ll sit at the intersection of customer needs, business strategy, user experience and technology. You/'ll own the strategy and roadmap for a product portfolio within Quantaco/'s hospitality management platform, ensuring every investment delivers measurable customer value while supporting our broader commercial objectives. This is a senior hands-on role with significant influence across the business. You/'ll work through ambiguity, frame complex problems, make informed trade-offs and align cross-functional teams around clear product outcomes. You/'ll partner closely with Product Owners, Designers, Engineers and stakeholders across Sales, Marketing and Customer Success to ensure we/'re solving the right problems, delivering exceptional customer experiences and bringing products successfully to market. A key focus of the role will be creating a more connected product experience across hospitality workflows, helping Quantaco feel like one integrated platform while owning product capabilities that solve high-value customer problems, including areas such as staffing optimisation, operational insights and workflow efficiency. What You/'ll Be Doing
- Own the product roadmap for your portfolio, balancing strategic growth initiatives with renewal-critical work, product quality improvements and technical investment.
- Translate business strategy into clear product priorities by defining customer problems, evaluating opportunities and making thoughtful prioritisation and trade-off decisions.
- Lead product discovery through customer research, data analysis, market insights and commercial evidence to ensure investment is focused on delivering meaningful outcomes.
- Work closely with Product Owners,



Designers and Engineering teams to ensure initiatives are well defined, appropriately scoped and ready for delivery.
- Partner with Sales, Marketing and Customer Success to support go-to-market planning, product adoption, customer retention and ongoing value realisation.
- Define success metrics and use customer feedback, usage analytics and commercial performance to measure impact and continuously improve the product.
- Champion a customer-first product culture, ensuring customer insight remains central to product strategy and decision making.
- Contribute to the ongoing evolution of Product Management practices, helping raise the quality and consistency of product thinking across the organisation. About You You/'re someone who enjoys solving complex customer problems and can comfortably balance strategic thinking with hands-on execution. You bring a strong customer mindset, excellent commercial judgement and the ability to influence across multiple teams without relying on formal authority. You/'ll also bring:
- 5+ years' experience in Product Management within B2B SaaS, operational software or data-led technology products.
- Experience owning products or product portfolios end-to-end, from discovery and roadmap development through to delivery, launch and optimisation.
- Strong product judgement with demonstrated experience in problem framing, prioritisation, roadmap management and decision making in ambiguous environments.




- Experience connecting product decisions to customer outcomes and commercial measures such as adoption, retention, revenue growth, profitability or cost to serve.
- Confidence working closely with Product Owners, Designers and Engineering teams throughout agile delivery, backlog refinement and release planning.
- A data-informed approach, using customer insight, product analytics, market context and commercial evidence to guide decisions.
- Strong communication and stakeholder management skills with the ability to build alignment across technical and non-technical teams.
- An understanding of how AI can enhance customer workflows through operational insights, recommendations, decision support, automation and improved user experiences.
- Experience using AI tools to improve product discovery, analysis and day-to-day product management practices. Highly Regarded Experience within hospitality technology, POS, workforce management, payroll, accounting platforms, ERP, fintech, analytics products or customer-facing AI solutions will be highly regarded. Why Quantaco? We/'re building products that solve real operational challenges for one of Australia/'s largest industries. You/'ll join a collaborative, ambitious team where you/'ll have genuine ownership, influence product direction and help shape the future of our platform.

What We Offer
- Market-competitive salary plus up to 20% discretionary performance bonus.
- Harbourview office Central CBD Locations in Sydney and Melbourne
- Hybrid working
- 2 Days WFH and a flexible culture
- Birthday leave, maternity and paternity leave
- Wellness discounts through our employee benefits platform
- Fortnightly collaboration days, catered lunches and breakfast

📌 Senior Product Manager | Ai, Saas (Sydney)
🏢 Quantaco
📍 Sydney