We’re looking for an experienced, reliable and customer-focused Service Administrator / Receptionist to help keep our office running smoothly and our jobs on schedule.

You’ll be the first point of contact for customers, working closely with our Workshop Manager to coordinate bookings, maintain job records and ensure completed work is invoiced accurately.

We’re looking for an experienced, reliable and customer-focused Service Administrator / Receptionist to help keep our office running smoothly and our jobs on schedule.

You’ll be the first point of contact for customers, working closely with our Workshop Manager to coordinate bookings, maintain job records and ensure completed work is invoiced accurately.

Service Administrator / Receptionist

Pro 4x4 Australia | Ormeau, QLD

Your responsibilities

- Managing the front desk and welcoming customers.

- Answering phone calls and responding to customer enquiries.

- Booking vehicles for onsite installations and workshop jobs.





- Preparing and drafting invoices for completed work.

- Reconciling invoices and checking billing accuracy.

- Coordinating job scheduling with the Workshop Manager.

- Maintaining booking calendars and keeping job records up to date.

- Processing payments and assisting with basic accounts administration.

- Managing general office administration, filing and data entry.

What we’re looking for

- Experience using Simpro is essential.

- Strong organisation skills and attention to detail.

- A friendly, qualified phone manner and clear communication skills.

- The ability to manage competing priorities in a busy service environment.

- Confidence working with invoices, payments and customer records.

- A proactive attitude and the ability to work independently.

- Previous administration or reception experience, ideally within an automotive, workshop or trade service business.

📌 Service administrator/Receptionist (City of Gold Coast)
🏢 Pro 4x4 Australia
📍 City of Gold Coast