About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

As Team Lead - Family and Domestic Violence - Community Team, you will provide leadership and operational oversight across a portfolio of specialist Family and Domestic Violence (FDV) services operating throughout Perth, Cannington, Armadale and Belmont.

This diverse portfolio includes:

- Coordinated Response Service - delivered in partnership with WA Police and the Department of Communities (Child Protection), providing timely responses following high-risk family and domestic violence incidents attended by police.
- Safe at Home - providing intensive case management and outreach support to women and families who have experienced, or are currently experiencing, family and domestic violence. The service works alongside women to address immediate safety concerns while supporting longer-term recovery, stability and wellbeing.
- Belmont Safeguarding Families Advocacy Service - a partnership between Ruah Community Services, the City of Belmont and Belmont Police, delivering information, advocacy, safety planning, specialist risk assessment, court support,



referrals and ongoing support for individuals and families impacted by family and domestic violence.
- Belmont Family and Domestic Violence Support Service - providing information, support and advocacy to victim-survivors and their children, including support with Family Violence Restraining Orders, criminal reporting processes, counselling referrals, safety planning and coordinated responses.

In this role, you will lead a multidisciplinary team delivering high-risk triage, risk assessment, case management, outreach, advocacy, safety planning, court support and coordinated multi-agency responses. You will ensure services are culturally secure, trauma-informed and person-centred while maintaining strong partnerships with WA Police, the Department of Communities, local government and community service providers.

This is a highly collaborative and mobile leadership position requiring regular travel between service sites, partner agencies and community locations across Perth, Cannington, Armadale and Belmont. No two days are the same, and the successful candidate will be comfortable supporting multiple teams and service streams across different geographical locations. Kilometre reimbursement is provided for approved work-related travel undertaken using a private vehicle.





This is a permanent full-time position working 38 hours per week, Monday to Friday, between 8:00am and 6:00pm.

Key Responsibilities

- Lead, coach and support teams delivering specialist family and domestic violence services across multiple locations.
- Provide operational oversight, workforce coordination and practice leadership across the service portfolio.
- Ensure timely, high-quality responses to referrals arising from high-risk family and domestic violence incidents.
- Oversee risk assessment, safety planning, advocacy and coordinated support for victim-survivors and their families.
- Support the delivery of intensive case management, outreach and court advocacy services.
- Build and maintain effective partnerships with WA Police, Department of Communities, local government and community stakeholders.
- Promote culturally safe, trauma-informed and person-centred practice across all services.
- Manage complex situations, incidents and escalations in line with legislation, policy and partnership agreements.
- Monitor service quality, client outcomes, reporting, documentation and compliance requirements.
- Support staff wellbeing, supervision, learning and professional development.
- Identify opportunities for continuous improvement, innovation and best-practice service delivery.
- Travel regularly between service locations and partner agencies to support staff and service operations.

What We're Looking For

The successful applicant will demonstrate:

- Leadership experience, including supervision, coaching, workforce development and operational management.
- Experience working in family and domestic violence, crisis response, child protection or rela

📌 Team Lead (Perth)
🏢 Ruah
📍 Perth