28 Oct
|
Carnival Amusements
|
Western Australia
28 Oct
Carnival Amusements
Western Australia
Event Operations Supervisor - Rides / Amusements
ShowVista Entertainment Group is a Western Australian entertainment company specialising in amusement rides, games, attractions and large-scale public events.
From our iconic SkyVista Ferris Wheel to travelling amusement rides, sideshow games and fun fairs, we deliver exciting entertainment experiences across Western Australia.
We're a growing, hands-on business looking for a capable and motivated Operations Supervisor to join our team.
About the Role
We're looking for an organised, proactive and confident Operations Supervisor to help coordinate our people and day-to-day event operations.
This is a varied role, split in the office and on the event sites, combining operational planning and administration with hands-on supervision at our events.
You’ll be responsible for coordinating staff rosters, supervising casual teams, monitoring staff performance, managing stock requirements and ensuring our attractions operate efficiently and professionally.
We're looking for someone who takes initiative, leads by example and can confidently manage people in a busy event environment.
Key Responsibilities
Staff Rostering & Coordination
Prepare and manage staff rosters across our events and attractions.
Coordinate staff availability, shift allocations and attendance.
Ensure appropriate staffing levels while maintaining efficient labour costs.
Assist with recruitment, onboarding and training of casual employees.
Event Operations & Supervision
Oversee day-to-day operations across amusement rides, sideshow games and event attractions.
Supervise staff and ensure operational procedures and presentation standards are maintained.
Coordinate staff breaks, shift changes and operational requirements.
Assist with event opening, closing and general operational readiness.
Identify and resolve day-to-day operational issues.
Staff Performance & Training
Monitor staff performance, reliability, attitude and initiative.
Provide coaching, guidance and feedback to employees.
Identify training requirements and opportunities for staff development.
Report performance concerns and make recommendations to management.
Stock Management & Presentation
Coordinate stock replenishment and requirements for games and attractions.
Ensure stalls and attractions are maintained to a high presentation standard.
Monitor stock levels and communicate replenishment requirements.
Train staff in correct stock handling and display procedures.
Customer Service & Safety
Maintain high customer service standards across our operations.
Assist with customer enquiries and resolve routine complaints.
Ensure staff follow established safety procedures and operational requirements.
Identify and report hazards, incidents and operational concerns.
Office & Operational Administration
Maintain staff rosters, attendance records and operational documentation.
Coordinate event staffing requirements with management.
Prepare operational updates and reports.
Assist with planning and preparation for upcoming events.
Identify opportunities to improve operational efficiency and staff productivity.
About You
We're looking for someone who is confident managing people, highly organised and comfortable working in a fast-paced environment.
To be successful, you'll have:
Previous experience in a supervisory, team leader or operations coordination role.
Experience managing rosters and casual employees.
Strong organisational and time-management skills.
Confidence leading teams and providing constructive feedback.
Excellent communication and customer service skills.
Ability to work independently and solve problems.
A practical, hands-on approach and willingness to get involved.
Good computer skills and experience using rostering or operational systems.
Flexibility to work weekends, evenings and public holidays during event periods.
A current driver's licence.
Experience in events, hospitality, tourism, attractions, entertainment or venue operations would be highly regarded, but isn’t essential.
What We Offer
Competitive salary of $75,000-80,000 + superannuation, depending on experience.
A full-time position with a growing Western Australian entertainment company.
A varied role combining office-based work with exciting live events.
The prospect to work across some of WA's most recognisable amusement attractions.
A supportive, hands-on management team.
The opportunity to develop your skills and take on greater responsibilities as the business grows.
📌 Event Operations Supervisor (Western Australia)
🏢 Carnival Amusements
📍 Western Australia