Casual Brand Ambassador & Event Staff (Business Support role)

Location

Maroochydore, QLD (Sunshine Coast, on-site)

Rate

starts at $33.85 per hour (adult rate), with rates varying based on the role and event requirements.

Role Requirements

MUST have a valid, Full Australian Driver's Licence (can be from any state) with a clean record and no major driving offences in the past 10 years (non-negotiable). Before we can offer you this role, we will ask you to provide an official driver history report. You can request this document online through the Queensland Government Online Services (for licences issued in QLD).

Must be physically fit and comfortable walking up to 20,000 steps per day, with frequent bending, standing and moving up and down throughout the shift.

Must be comfortable working in a warehouse environment. The role is indoors, and the warehouse can get quite warm.

Ideally has lots of availability from October to December (weekdays, weekends, morning to afternoon).

Who We Are

At Black Diamond Agency, we bring brands & events to life We activate real conversations between brands and their customers through events, promotions, expos, and retail pop-ups.

We work with some super cool clients like Paramount Pictures, Mad Mex, Westfield and heaps more. Check us out on Insta to see what kind of work you could be doing @bd_agency

As a Event Staff, your tasks may include

- Providing reliable business support tailored to our clients' needs
- Representing a variety of brands, products, and services with enthusiasm and professionalism
- Distributing promotional materials, samples, and giveaways to engage potential customers
- Delivering exceptional customer service, building rapport and generating leads
- Supporting with event operations, including food & beverage service, guest registration, event hosting, and ticketing
- Working as part of concerts, festivals, and merchandise teams
- Assisting with event setup, pack-down, and general on-site logistics
- Bringing events to life by performing as a mascot or fun costume characters (if you're up for it)




- Creating memorable experiences by bringing positive energy and great vibes to every event

Where You Might Work

- Stadiums, Sporting events and Concerts
- Beaches, Parks and public areas
- Train stations and Airports
- Convention centres, Expos, Trade shows and Functions
- Corporate offices
- Warehouses (for the business support role)

The Ideal Candidate

- Naturally outgoing, friendly and energetic people with a positive and can-do attitude
- Confident communicators with strong English skills who can follow guidelines and procedures with ease.
- Individuals who enjoy looking polished and professional.
- Team players who are equally comfortable working independently.
- Dependable, reliable and committed staff who show up for the shifts they accept.
- Must be reasonably fit — you’ll be on your feet, moving around and having fun

Bonus Skills/Experiences/Qualifications (great to have, NOT required)

- - Valid Qualifications that can be used in your state (WWCC, RSA, First Aid, etc.)
- - Proven experience in leading and managing a team

Why You’ll Love Working for Black Diamond Agency

- Choose where you work – only work in locations you like
- Choose when you work – only work shifts that suit your schedule
- Excellent pay – better pay than most casual gigs, and way more fun
- Never bored – you get to work with a variety of brands and clients, making each shift a fresh and exciting adventure
- Awesome Internal Team – our friendly and supportive team is always ready to answer your questions and guide you through every shift

Plus, as part of the Black Diamond Agency family:

- We pay above award rates (fortnightly, with super on top)
- We pay higher rates for certain qualifications & skill sets
- We have 4 hour shift minimums & pay travel if it’s over a certain distance from the CBD
- If we reduce your hours or cancel a shift within 24 hours, we’ll pay you the shift in full
- You’ll score awesome discounts at 100+ major retailers (Lorna Jane, BWS, JB Hi-Fi + more)
- We train you properly and set you up for success
- We genuinely value all of our staff and treat you like family

📌 Casual Brand Ambassador (Maroochydore)
🏢 Black Diamond Agency
📍 Maroochydore