Remote Digital In-Shift Support Supervisor (Townsville)

Remote Digital In-Shift Support Supervisor (Townsville)

28 Oct
|
Internationalinsuranceprofessionals
|
Townsville

28 Oct

Internationalinsuranceprofessionals

Townsville

Sydney Lifeline Australia is seeking an In-Shift Support – Digital – Remote Supervisor to join its Digital Services ecosystem. The role focuses on monitoring and coordinating Crisis Supporters across the Lifeline network during shifts to ensure service quality and safety.

Key duties include real-time support, initial debriefing after difficult interactions, mandatory reporting, and using instant messaging to guide on-duty CS.

📌 Remote Digital In-Shift Support Supervisor (Townsville)
🏢 Internationalinsuranceprofessionals
📍 Townsville

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