At ProQuest Consulting, our people are the heart of everything we do. We foster a tight‑knit, diverse culture where our team thrives, grows, and has fun along the way.

As a Salesforce Summit Partner, we specialise in Customer Service, Field Service, and Generative AI solutions—helping mid‑market and enterprise organisations transform their operations through smart technology. With a team of 40+ experts from 18 countries, we deliver impactful solutions that enhance customer experience and unlock business potential.

We’re proud to be Great Place to Work–certified for two consecutive years, with a 100% staff approval rating. In 2023, we were recognised as one of the Top 2 Best Places to Work for Small Businesses in Australia—a testament to our commitment to excellence, innovation, and employee wellbeing.

We are seeking a commercially driven Client Partner to originate, shape and progress growth opportunities across both existing strategic customers and new target accounts.

This role combines strategic account growth, consultative business development, and opportunity leadership. You will be responsible for expanding ProQuest’s footprint within existing customers, opening new enterprise conversations, and progressing qualified opportunities through to signature in collaboration with ProQuest leadership and delivery teams. You will operate as part of the broader Decision Inc. growth ecosystem, collaborating across regions, practices and strategic pursuits where multi‑solution or multi‑market opportunities exist.

Success in this role requires the ability to engage senior stakeholders on business problems, position differentiated value, shape opportunities early,



and guide deals through a consultative sales process.

Knowledge & Experience

- 7+ years’ experience in consultative enterprise sales, business development, strategic account management or technology consulting sales.
- Demonstrated track record generating and progressing complex sales opportunities, ideally within consulting, SaaS, CRM, or digital transformation environments.
- Experience engaging senior stakeholders and decision‑makers in business‑led conversations, uncovering needs, shaping opportunities, and progressing deals through a structured sales process.
- Proven ability to build and manage pipeline, qualify opportunities effectively, and maintain commercial momentum through to close.
- Experience developing account growth strategies, including cross‑sell, up‑sell, and whitespace expansion.
- Strong commercial acumen, including experience contributing to proposals, commercial negotiations, and forecasting.
- Experience using CRM platforms (preferably Salesforce) to manage pipeline, chance progression, and reporting.

Knowledge, Skills and Attributes

- Strong consultative selling and opportunity qualification skills.
- Ability to engage credibly with executives and translate business challenges into transformation opportunities.
- Strong stakeholder management and relationship‑building capability.




- Structured and disciplined approach to pipeline management and forecasting.
- Excellent communication, presentation and business writing skills.
- High levels of drive, resilience, curiosity and commercial initiative.
- Ability to work collaboratively with consulting teams, partners and subject matter experts in a pursuit environment.

Desirable

- Experience selling Salesforce, enterprise software, or technology consulting services.
- Experience within a systems integrator, consulting partner, or professional services environment.
- Knowledge of industries such as financial services, healthcare, public sector, utilities or retail.
- Existing relationships within the Salesforce ecosystem or relevant enterprise networks.
- Exposure to AI, data, automation or managed services offerings would be advantageous.

Key Responsibilities

Strategic Account Growth

- Develop and execute growth plans across ProQuest’s strategic customer portfolio, identifying opportunities to expand relationships across new business units, stakeholders, and solution areas.
- Drive cross‑sell and up‑sell opportunities across ProQuest’s Salesforce services, including Customer Service, Field Service, AI, Data and Managed Services offerings.
- Build trusted relationships with senior customer stakeholders and position ProQuest as a strategic transformation partner.
- Proactively identify whitespace opportunities and shape account strategies to grow long‑term customer value.

New Business Development

- Originate and progress net‑new opportunities across target accounts through proactive outreach, industry networking, referrals, and strategic prospecting.
- Engage

📌 Client Partner (Sydney)
🏢 Proquest Consulting
📍 Sydney