Executive Support to the Centre Director

Randwick Refugee Advice and Casework Service

Job Description

- Join the friendly team at one of Australia’s most successful Community Legal Centres
- Supportive culture with a strong focus on staff wellbeing
- Not for profit salary packaging and additional leave perks

We are:

Refugee Advice & Casework Service (RACS), a nonprofit providing essential legal support and advocacy for people who have fled persecution to find safety in Australia. We help refugees, people seeking asylum, stateless individuals and those who are displaced. Our vision is of justice and dignity for and with refugees and since 1987, we’ve helped tens of thousands of people secure protection in Australia.

RACS provides free, dedicated legal services to people seeking asylum and refugees. Through individual advice sessions, community education and public advocacy, RACS strives to ensure that individuals and families, at risk of persecution or other forms of significant harm, gain access to equal and fair representation before the law, and are granted protection by Australia, and opportunities to seek family unity, in accordance with Australia’s international obligations.

The Role:

The primary role of the Executive Support to the Centre Director is to provide high-level, proactive and confidential assistance to the Centre Director (CD). You will manage the Centre Director’s diary, inbox, correspondence and meetings, and act as secretariat to the Board. Day to day, you will weigh requests from various stakeholders against RACS’s priorities, and make sure decisions turn into action.

This is a full-time 12-month contract position based in Randwick. Hybrid is available,



part-time may be considered. Travel throughout metropolitan Sydney and work from our key locations in Parramatta and Auburn may be required from time to time.

You will:

- Provide proactive diary management for the Centre Director (CD), prioritising appointments and coordinating competing demands.
- Manage the CD’s inbox: monitor correspondence, draft responses, and resolve routine matters directly so the CD’s attention stays on decisions only they can make.
- Prepare correspondence, briefing notes, reports and presentations on behalf of the CD.
- Coordinate internal and external meetings for the CD, including agendas, papers, minutes and logistics.
- Arrange travel and logistics for the CD, including visits to intestate and internationally to attend parliamentary inquiries, sector conferences and community events.
- In consultation with the Head of Engagement and Communications, help the CD respond to media requests.
- Act as a key point of contact between the CD and internal and external stakeholders, representing RACS with professionalism and confidentiality at all times.
- Triage incoming requests against RACS’s strategic priorities and advocacy agenda, bringing urgent or high‑stakes matters, such as policy changes or media enquiries, to the CD’s attention quickly.
- Prepare,



collate and distribute Board and Committee agendas, papers and correspondence in line with governance requirements and timeframes.
- Attend Board meetings as required and prepare accurate, high‑quality minutes and action registers.
- Work with the Philanthropy Manager to maintain a calendar of funding agreement milestones and reporting deadlines, and coordinate input from across RACS teams for reports and acquittals.
- Support the CD’s relationships with funders, philanthropic partners and pro bono firms, including preparing briefings ahead of meetings.

You are:

Looking for an opportunity to use your discretion and passion to make a difference to the lives of people seeking certainty and safety. You don’t need a traditional executive assistant background. Skills gained in community services, advocacy, legal administration, or through lived experience of migration are just as relevant. What matters most is that you are organised, write clearly, want to support the RACS Leadership Team and care about the people RACS serves.

The successful candidate will have the following:

Essential

- Executive support experience: demonstrated experience providing high‑level executive or senior administrative support, including diary, inbox and executive coordination.
- Board secretariat: proven experience in Board or Committee secretariat support, including minute‑taking.
- Stakeholder relationships: demonstrated ability to build trusted relationships with a diverse range of people, including Board members, staff, community organisations, funders and parliamentarians, an

📌 Executive Support To The Centre Director (Sydney)
🏢 Refugee Advice & Casework Service
📍 Sydney