Sold Out Event Management PTY LTD – Sutherland NSW

The Account Manager – Logistics is responsible for the day-to-day management of a key corporate client account, overseeing inventory management, logistics coordination, signage production, and associated operational requirements.

Acting as the primary point of contact for the client, the role involves building and maintaining strong relationships with multiple stakeholders, managing incoming requests and ensuring a consistently high standard of service.

The position requires the ability to independently manage multiple concurrent jobs, primarily involving the coordination of signage and equipment requisitions, freight and deliveries, inventory management and production requests, alongside occasional more complex event-related projects.

Working closely with internal warehouse and operations teams, suppliers and external stakeholders, the Account Manager is responsible for coordinating jobs from initial client brief and quotation through to delivery, invoicing and reporting. The role also encompasses financial administration and the preparation of accurate monthly and quarterly client reports.

From time to time, the Account Manager will support the wider business in event management, planning and execution, as directed by the COO.

The successful candidate will be highly organised, detail-oriented and proactive, with strong client management skills and the ability to work autonomously, manage competing priorities and take ownership of their workload.

SCHEDULE OF DUTIES / KEY RESPONSIBILITIES

The Account Manager – Logistics is responsible for the day-to-day management of a key corporate client account, overseeing inventory management, logistics coordination, signage production,



and associated operational requirements.

Acting as the primary point of contact for the client, the role involves building and maintaining robust relationships with multiple stakeholders, managing incoming requests and ensuring a consistently high standard of service.

The position requires the ability to independently manage multiple concurrent jobs, primarily involving the coordination of signage and equipment requisitions, freight and deliveries, inventory management and production requests, alongside occasional more complex event-related projects.

Working closely with internal warehouse and operations teams, suppliers and external stakeholders, the Account Manager is responsible for coordinating jobs from initial client brief and quotation through to delivery, invoicing and reporting. The role also encompasses financial administration and the preparation of accurate monthly and quarterly client reports.

From time to time, the Account Manager will support the wider business in event management, planning and execution, as directed by the COO.

The successful candidate will be highly organised, detail-oriented and proactive, with strong client management skills and the ability to work autonomously, manage competing priorities and take ownership of their workload.

SCHEDULE OF DUTIES / KEY RESPONSIBILITIES

1. Client Account Management





- Act as the primary point of contact for a key corporate client account, managing day-to-day enquiries, requests and operational requirements.
- Build and maintain strong professional relationships with key client stakeholders across various departments.
- Maintain a close working relationship with the client's nominated contract contact, providing regular updates on account activity, inventory, operational matters and other relevant information in accordance with contractual requirements.
- Ensure all contractual obligations relating to inventory management, service delivery, reporting and communication are met.
- Liaise with clients to clarify requisition requests, project requirements, timelines and delivery expectations.
- Proactively communicate updates, identify potential issues and provide solutions to ensure a consistently high standard of client service.
- Manage multiple concurrent client requests, prioritising workloads and ensuring timely responses and delivery.

2. Inventory Management and Warehouse Coordination

- Oversee the day-to-day management of client-owned inventory, including signage, promotional merchandise and event equipment stored across multiple warehouse locations.
- Maintain an accurate and up-to-date stock inventory system, ensuring all stock movements, requisitions, returns, transfers and disposals are correctly recorded.
- Monitor client and internal requisition orders for signage and equipment stored with SoldOut, liaising with relevant stakeholders to confirm requirements.
- Coordinate with warehouse teams to ensure stock is correctly identified, picked, packed and prepared for dispatch.
- Arrange for the coll

📌 Account Manager (Sutherland Shire Council)
🏢 Sold Out Event Management
📍 Sutherland Shire Council