Customer & Business Administration Coordinator

Kakadu Blue – Darwin, NT
Permanent part-time | 22.5–30 hours per week | From $29.45 per hour + super

Kakadu Blue is a locally owned Darwin business and the sole producer of Australian Blue Cypress essential oil. From harvesting and distillation through to product development, manufacturing and bottling, our products are produced at our Darwin facility.

We are looking for a Customer & Business Administration Coordinator to take ownership of day-to-day customer service and administration, supporting our small team as the business grows.

What you will do

- Respond to customer enquiries by email and phone
- Manage wholesale customer enquiries, orders and follow-up
- Maintain customer, supplier and business records, including data entry, filing and document management
- Prepare administrative documents and spreadsheets
- Assist with invoicing, order administration and routine business paperwork
- Coordinate information between customers and the production team
- Organise administrative tasks and follow them through to completion
- Identify ways to simplify and improve administrative processes

About you

You will bring:

- Organisation, reliability and the ability to prioritise and manage your workload independently
- Clear, professional communication and a friendly approach to customers
- Accuracy and attention to detail
- Confidence with computers, email and common office software
- Willingness to learn new systems and work collaboratively within a small team

Experience in administration, customer service, office coordination or a similar role is highly regarded. Small business, wholesale, e-commerce or Shopify experience is useful but not essential.



Training can be provided.

Hours and location

This position offers 22.5–30 hours per week, generally across 3–4 days, primarily at our Darwin facility. We are open to discussing the arrangement of days and hours.

Some work-from-home flexibility may be available once you are established in the role. Additional hours may also be available during the initial period to help clear an administrative backlog.

What we offer

- Employee discount on Kakadu Blue products
- Free drinks at work
- Professional development assistance and investment in relevant training
- A varied role with genuine ownership and responsibility
- The opportunity to work with a small, locally owned manufacturer producing a unique Australian product

Our workplace

Kakadu Blue is a neurodiverse and disability-inclusive workplace. We welcome applications from neurodivergent people, people with disability, members of the LGBTQIA+ community and people of all backgrounds. We are happy to discuss reasonable adjustments or flexibility to help you work at your best.

How to apply

Apply through Indeed or email your résumé or CV to [email protected], with Customer & Business Administration Coordinator in the subject line.

Pay: From $29.45 per hour

Expected hours: 22.5 – 30.0 per week

Perks:

- Employee discount
- Free drinks
- Professional development assistance
- Work from home

Application Question(s):

- Are you available to work 22.5–30 hours per week across 3–4 days, primarily in person at our Darwin workplace?
- Please briefly describe how you organise and prioritise your work when you have multiple tasks requiring your attention.

Work Location: In person

📌 Customer & Business Administration Coordinator (Pinelands)
🏢 Kakadu Blue
📍 Pinelands