We are an orthodontic practice that literally transforms smiles.
You would have a key role in creating first impressions for our customers. You have an energetic and outgoing personality, enjoy working with people, and have a positive body language. You should be able to maintain composure during busy times, yet have a proven ability to work well within a team.
Days:
- 4 weekdays a week : Monday to Friday 36 hours approx. (not suitable for uni student)
- Hrs for Thurs 9:15- 8pm and other days of the week 7:15- 6pm (week days only)
Responsibilities:
- Helping the clinical and administrative team with scheduling and optimizing appointments
- Plays a key role working with our orthodontist in our new customer experience/consultation and helping them achieve the smile they are seeking.
- Ensuring accounts receivables are kept low through receiving and processing payments
- General administrative and simple marketing/ social media tasks.
Work Experience:
- Knowledge of dental or orthodontics is not required though an ability to connect with people/ team members is.
- If no direct experience, previous customer service experience and working with teams an advantage.
Skills:
- You should also have a pleasant appearance and tone as a point of first impressions visually and over the phone.
Desirable Attitude & Skills:
- Good listening and verbal skills.
- Advanced typing skills.
- Communicate with empathy.
- Work well within a team and 'fast paced environment.'
- Good attention to detail.
- Good verbal and written communication skills.
- Previous ability working on schedule during busy times an advantage.
Job Types: Part time, Casual
Pay: $34.00 – $40.00 per hour
Benefits:
- Employee mentoring program
- Professional development assistance
Application Question(s):
- Why are you seeking to work at Smiles & Faces Orthodontics?
Experience:
- dental or orthodontic: 1 year (Preferred)
- Receptionist: 1 year (Preferred)
- Sales: 1 year (Preferred)