ADRA Australia Limited
Uplift Senior Counsellor – Logan
Commitment: Part-time (16 hours per week)
Contract End Date: 11 Oct 2027

Location: 31 Station Road, Logan, Central Queensland 4114

About the role
ADRA Australia is seeking a qualified and experienced Uplift Senior Counsellor to join the team at
the ADRA Logan Community Centre on a part-time basis.
The Uplift Senior Counsellor plays a key role within Uplift, ADRA Logan's workplace skills mentoring
program, by providing individual counselling and wellbeing support to participants facing personal,
emotional, and psychological challenges. Working closely with the Uplift Caseworker and broader
team, the Senior Counsellor will support participants to build resilience, develop coping strategies,
overcome barriers to employment, and strengthen their capacity to successfully complete the
program and transition into work.

The role is responsible for delivering trauma-informed counselling services, conducting participant
assessments, managing risks and safeguarding concerns, maintaining confidential client records, and
supporting participants to access specialist or ongoing support where required. The Senior
Counsellor will also contribute to program development, service evaluation, reporting, and
collaborative case management to ensure positive outcomes for participants.

It is expected that the Uplift Senior Counsellor will demonstrate and promote confidentiality,
professionalism, integrity, compassion, social justice, teamwork, and respect for client dignity and
independence. The successful applicant will be committed to ethical practice and will work in
alignment with ADRA Australia's values and mission.

The successful applicant will be passionate about supporting vulnerable and disadvantaged
individuals, enabling them to overcome barriers, improve their wellbeing, and achieve greater
independence through employment and community participation. They will bring a collaborative
approach, strong counselling expertise, and a commitment to delivering person-centred support
within a faith-based community services environment.

About ADRA Australia
The Adventist Development and Relief Agency (ADRA) is the official humanitarian agency of the
Seventh-day Adventist Church. As part of the global ADRA network which reaches into more than
118 countries, we are motivated by our faith, to enable people and communities in Australia, New
Zealand, the South Pacific, Asia and Africa to improve their health and livelihoods and assist people
to prepare for and recover from disasters around the world.

Our Values - We conduct our work by being:
Connected - working collaboratively for the best outcome for those living in poverty or distress.
Courageous - persevering through challenging situations.
Compassionate – empathising with the communities we work with and with each other.

About the Uplift Program
Uplift is a workplace skills mentoring program delivered by the ADRA Logan Community Centre. The

program provides tailored support to individuals facing barriers to employment, helping them

develop workplace skills, confidence, and readiness for future employment opportunities. Through

practical training, mentoring, wellbeing support, and work experience opportunities, Uplift aims to

empower participants to achieve sustainable employment outcomes and increased social and

economic participation.
Adventist Development and Relief Agency Australia Ltd ADRA Australia ABN 85 109 435 618
Street Address 146 Fox Valley Rd, Wahroonga NSW 2076 Phone +61 2 9489 5488 Web www.adra.org.au
Postal Address PO Box 129, Wahroonga NSW 2076 Toll Free 1800 242 372

Selection Criteria
Essential

1. Degree qualification in Counselling, Psychology, Social Work or a related discipline, with

eligibility for membership with a relevant professional association (e.g. ACA, PACFA, AASW

or equivalent).

2. Demonstrated experience providing individual counselling and psychosocial support to

individuals experiencing personal, emotional, psychological or social challenges.

3. Sound knowledge and application of trauma-informed, strengths-based and person-

centred approaches to client support.

4. Experience conducting client assessments, identifying support needs, and developing

appropriate intervention and referral plans.

5. Demonstrated ability to identify, assess and respond to risk, safeguarding and wellbeing

concerns, including managing situations requiring immediate intervention.

6. Solid understanding of professional ethics, confidentiality, privacy legislation and record-

keeping requirements relating to counselling practice.

7. Excellent interpersonal and communication skills, with the ability to build rapport and work

effectively with people from diverse cultural, social and economic backgrounds.

8. Proven ability to work collaboratively within a multidisciplinary team, contributing to case

discussions, coordinated support planning and participant outcomes.

9. Well-developed administrative and organisational skills, including maintaining accurate

client records, preparing reports and managing competing priorities.

10. Commitment to ADRA Australia's values, mission and ethos, with a passion for supporting

vulnerable individuals to improve their wellbeing and achieve greater independence.

Desirable Criteria

1. Experience working with individuals facing barriers to employment, including long-term

unemployment, social isolation,



low confidence, trauma or other complex life

circumstances.

2. Knowledge of local community services and referral networks, with established

relationships across health, mental health and community support sectors.

3. Experience contributing to program development, service evaluation, outcome

measurement or continuous improvement initiatives within a community services setting.

Key Competencies
• Working with People – Demonstrates an interest in and understanding of others; Adapts to

the team and builds team spirit; Recognises and rewards the contribution of others; Listens,
consults others, and communicates proactively; Supports and cares for others; Develops and
openly communicates self-insight.

- Adhering to Principles and Values - Believes in strong principles; upholds ADRA’s values;

promotes and defends equal opportunities, builds diverse teams; encourages organisational
and individual responsibility towards the community and the environment.

- Relating and Networking – Establishes good relationships with colleagues; builds wide and

effective networks of contacts inside and outside the organisation; relates well to people at
all levels; Uses humour appropriately to enhance relationships with others.

- Writing and Reporting – Writes convincingly; writes clearly, succinctly and correctly; avoids

the unnecessary use of jargon or complicated language; writes in a well-structured and
logical way; structures information to meet the needs and understanding of the intended
audience.

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ADRA Australia - Uplift Senior Councellor

- Delivering Results – Focuses on individual’s needs and satisfaction; sets high standards for

quality and quantity; monitors and maintains quality and productivity; works in a systematic,
methodical and orderly way; consistently achieves project goals.

Other Requirements

- At the time of application, the successful applicant will already have the legal right to live

and work in Australia.

- Commitment to abide by the ADRA Australia Code of Conduct and organisational policies

and procedures. A copy of relevant policies is available on request.
- ADRA Australia takes the prevention of sexual misconduct, harassment, and child protection

seriously and screens applicants for suitability. The successful applicant will be required to
obtain a police check for each country in which the individual has lived for 12 months or
longer over the last five years, and for the individual’s country of citizenship (including dual
citizenship holders). The successful applicant will need to provide their consent to a criminal
record check. ADRA Australia recognises that in limited instances it may prove impossible to
obtain a reliable criminal record check. In such circumstances a statutory declaration
outlining efforts made to obtain foreign police check and disclosing any charges and spent
convictions may be accepted.

- Applicants will be requested to disclose whether they have had a substantiated Sexual

Exploitation Abuse or Harassment claim of any nature made against them in Australia or
overseas. This is included in the Job Application Form.

How to Apply
To apply, candidates should address the selection criteria in their application letter providing
examples of past experiences and qualifications. There is no closing date, however we will be
interviewing suitable candidates as they apply. Please forward your letter and resume, along with
the names of three work-related referees to: [email protected].

If you have questions or need further information, please contact: Kuren Galant, ADRA Australia,
Phone +61 2 9473 9503 or email [email protected] .

ADRA Australia is an Equal Employment Opportunity (EEO) employer.

The appointing body reserves the right to fill this position at its discretion.

(Job Description following)

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ADRA Australia - Uplift Senior Councellor

Part-time – (16hours per week)

Connected Position Title: Uplift Senior Counseller Full / Part Time: Contract End Date: 11 October 2027

Courageous Department: ADRA Community Centre (Logan) Revised Date: 30 September 2026

Compassionate Reports To: Centre Manager, ADRA Community Centre Logan

Purpose of Position: A basic statement that describes the intent of the position.

Uplift is ADRA Logan’s new workplace skills mentoring program. The role of the Uplift Senior Counsellor is to provide wraparound emotional and psychological support to Uplift

participants referred by the Caseworker. Through individual support sessions, the Senior Counsellor will help participants build resilience, develop coping strategies and address

personal challenges such as low self-confidence, stress, social isolation and trauma, supporting their engagement, retention and successful completion of the program and their

transition towards employment.

Behavioural Expectations: Our code of Conduct - How we do things in our organisation that underpins our values.

ADRA Australia/New Zealand Code of Conduct and related policies.



It is expected that the Senior Counsellor will demonstrate and promote confidentiality, punctuality, social

justice, client independence, compassion, teamwork, commitment, creativity, openness, forgiveness, integrity, honesty and transparency, and will practise in line with the ethical

standards of their professional body.

Key Competencies: The competencies, qualifications, skills and experience the person needs to do the role successfully.

The Senior Counsellor will hold tertiary qualifications in counselling, psychology, social work or a related discipline, with at least three years’ post-graduate experience in field work,

and be registered with or eligible for membership of a relevant professional body (such as ACA, PACFA or AASW). The role requires experience in individual counselling and trauma-

informed practice, including supporting people experiencing long-term unemployment, social isolation or complex personal challenges. The Senior Counsellor will be competent in

leadership, problem solving, risk assessment and interpersonal relationships, have very good communication and organisational ability, and be collaborative, versatile, innovative

and analytical.

ADRA Competency Framework: 2.1 Working with People, 2.2 Adhering to Principles and Values, 3.1 Relating and Networking, 4.1 Writing and Reporting, 6.2 Delivering Results

and Meeting Individuals’ Expectations

Key Responsibilities: The things that the person needs to be responsible for to successfully fulfil the obligations of this position.

Area of Responsibility Actions / Tasks / Objectives Measures of Success / KPI’s

Groupings or areas of responsibility What has to get done in this area How job performance will be measured

COUNSELLING SUPPORT • Accept referrals from the Caseworker and conduct an initial assessment • 100% of referred participants are offered a first
with participants identified as requiring additional emotional and session within 5 business days of referral.

psychological support. • Each participant has documented counselling goals,

- Provide individual support sessions to help participants build resilience, and at least 80% show improved wellbeing or

develop coping strategies and address challenges such as low self- coping on a pre- and post-support measure.

confidence, stress, social isolation and trauma. • At least 90% of scheduled sessions are delivered,

- Provide timely and accessible support, scheduling sessions around training and participant surveys show at least 80%

and work experience activities. satisfaction with counselling support.

• Identify and respond to risk and safeguarding concerns in line with ADRA • 100% of identified risks are responded to on the
policies and duty-of-care requirements. same day and reported in line with ADRA policy.

- Support longer-term wellbeing by linking participants with ongoing or

specialist services where needed before they exit the program.

• 100% of participants needing ongoing support have

a documented referral or exit plan before program

completion.

COLLABORATION & • Work with the Caseworker to support participant engagement and • Case consultations with the Caseworker are held at

retention, sharing information within consent and confidentiality limits. least fortnightly, with participant consent for ENGAGEMENT

- Contribute to clinical case conferences, training and team meetings, and information sharing documented.

maintain regular professional supervision. • Scheduled case conferences and team meetings

- Promote and maintain interagency communication and referral pathways. are attended, and professional supervision is

maintained in line with professional body

requirements.

- A minimum of two interagency meetings are

attended annually.

PROGRAM DEVELOPMENT, • Contribute to the development, implementation and evaluation of the • Statistical evidence shows counselling services

Uplift program, including participating in clinical service improvements. align with Uplift objectives and the centre’s strategic EVALUATION & REPORTING

- Maintain accurate and confidential counselling records in line with privacy framework, and at least one service improvement is

legislation and professional standards. contributed each program cycle.

• Assist in the management, preparation and reporting of centre data, • Session notes are completed within 2 business days

including de-identified data on counselling uptake and wellbeing outcomes of each session, and file audits show full

for Uplift reporting. compliance with privacy and record-keeping

requirements.

- De-identified counselling data is provided to the

Centre Manager and Uplift Project Officer by agreed

monthly deadlines.

TEAMWORK & CENTRE SUPPORT • Work with the Centre Manager to contribute to an environment where • Contributes to 2–6 volunteer appreciation activities
ADRA staff and volunteers feel empowered, supported and valued, and to throughout the year, and staff survey indicates a

maintain the ethos of the centre. high level of staff morale.

• Support the centre’s fundraising initiatives and marketing communication • Participates in fundraising and marketing activities,
with ADRA Australia, including identifying de-identified success stories for and contributes de-identified success stories, with

publication. client consent, for publication.

• Undertake other duties that reasonably fall within the scope of a part-time • Staff appraisal identifies a willingness to assist with
Senior Counsellor, as assigned by the Centre Manager. incidental tasks.

📌 Uplift Senior Counsellor – Logan (Logan Central)
🏢 ADRA Australia
📍 Logan Central