Permanent Part-Time | 25–30 hours per week | Flexible arrangement

About Evolve Physio Group

Evolve Physio Group is an established multidisciplinary allied health clinic providing high-quality physiotherapy, sports physiotherapy, remedial massage and other allied health services.

With a background in elite sport and professional tennis, we pride ourselves on delivering exceptional patient care in a friendly, skilled environment.

We are seeking an experienced and motivated Senior Receptionist & Clinic Administration Coordinator to play a key role in the day-to-day running of our practice.

About the role

This is an opportunity for an experienced medical or allied health administrator who is ready for greater responsibility and autonomy.

Alongside managing the front desk and patient administration, you will help coordinate our reception team, oversee routine accounts administration and contribute to the clinic's marketing activities.

This is not a formal practice manager position, but it is a role with genuine responsibility, variety and the opportunity to make a meaningful contribution to the business.

Key responsibilities

Reception and patient administration

- Managing appointments, telephone enquiries and patient communications.
- Providing a welcoming and professional patient experience.
- Processing payments, health fund claims and other transactions.
- Supporting practitioners with scheduling and administrative requirements.
- Maintaining accurate patient records and efficient administrative workflows.

Clinic coordination and accounts

- Coordinating the roster and daily activities of our casual reception staff.
- Overseeing daily payment reconciliations, remittances and routine accounts administration.
- Monitoring outstanding patient accounts and following up overdue payments.
- Assisting with routine operational issues and resolving administrative problems independently.




- Helping maintain and improve clinic systems and procedures.

Marketing and patient engagement

- Assisting with the clinic's social media presence.
- Coordinating newsletters, patient communications and promotional campaigns.
- Supporting marketing initiatives to promote the clinic and its services.
- Helping maintain website content and practitioner information.
- Contributing ideas to improve patient engagement and the clinic's visibility in the community.

About you

Our ideal candidate will have:

- Previous experience in medical or allied health reception and administration.
- Excellent organisational skills and the ability to manage competing priorities.
- A reliable, proactive and professional approach to work.
- Confidence working independently and taking responsibility for daily tasks.
- Strong interpersonal and communication skills.
- Experience with appointment management, payments and accounts administration.
- Good general computer skills and an interest in marketing and social media.
- The ability to coordinate and support other reception staff.

Previous experience in a senior reception or clinic coordination position will be highly regarded.

Experience with Canva, Mailchimp, social media platforms or website content management would be an advantage, but is not essential.

What we offer

- A permanent part-time position of approximately 25–30 hours per week.
- Flexibility in the arrangement of working hours for the right candidate.
- Competitive remuneration based on experience and responsibilities.
- An established, professional and supportive multidisciplinary team.
- A varied and rewarding role with genuine autonomy.
- The opportunity to contribute to the continued development of the clinic.

How to apply

Please submit your CV and a brief cover letter outlining your relevant experience and why you would be a good fit for Evolve Physio Group.

Pay: $33.00 – $38.00 per hour

Expected hours: 25.0 – 30.0 per week

Work Location: In person

📌 Senior Receptionist Allied Health Clinic (Melbourne)
🏢 Evolve Physio Group
📍 Melbourne