- Hub Operations Branch
- Canberra – Adelaide – Melbourne – Sydney

Position Description:
As an APS4 Service Delivery Officer, you will contribute to the effective administration of government grant programs by delivering high-quality operational and administrative support. Working in a team and within established legislative, policy and regulatory frameworks, you will exercise sound judgement, manage competing priorities and contribute to the achievement of business outcomes.

You will work collaboratively with colleagues and stakeholders, to resolve routine issues and support continuous improvement initiatives.

Eligibility / Additional Requirements:
To be eligible for employment with Department of Social Services (the department), you must be an Australian citizen. An applicant's suitability for employment with the department will be assessed through a pre-employment screening process. This will include an identity and criminal history background check.





Eligibility to obtain an Australian Government Security Clearance:
To be eligible for this role, applicants must be able to obtain and maintain a security clearance at the required level through the Australian Government Security Vetting Agency (AGSVA). This includes meeting AGSVA's identity, referee, and background checking requirements. Applicants with a history of overseas residence, employment, or travel may still be eligible, provided they can supply the information, documentation, and referee details required to support the security vetting process in accordance with AGSVA requirements.

Type / Length of Vacancy: Ongoing / Non-ongoing

Contact Officer Name: Sue Smith

Contact Officer Phone: 0408 981 547

Contact Officer Email: [email protected]

Application Closing Date: 11-Nov-2026

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📌 Service Delivery Officer (Canberra)
🏢 Australian Government Department of Social Services
📍 Canberra