Position Summary

The Training Delivery Lead will have end-to-end responsibility for the planning, development, coordination and delivery of training for casual invigilation staff supporting a high-stakes government assessment program. The role will ensure approximately 1,200 casual invigilation staff are trained to the required standard and appropriately prepared to deliver assessments consistently, professionally and in accordance with project and client requirements. Working closely with the SMEs, Project Manager and client training specialists, the Training Workstream Lead will oversee the development and delivery of three core training components: online e-learning training, face-to-face training and handbooks.

Duties and Responsibilities

Training Development

- Take ownership of reviewing, developing and maintaining all invigilator training content throughout the project lifecycle.
- In collaboration with the client and relevant SMEs, develop and maintain engaging e-learning and assessment content ensuring content is appropriate for the required audience and learning outcomes.
- Coordinate the development of face-to-face training materials, presentations, activities and supporting visual content in collaboration with the client and relevant SMEs.
- Review and update handbooks, ensuring information is consistent across all training formats.
- Review and update e-learning modules in conjunction with SMEs and the client.
- Work closely with client training specialists, and SMEs to review requirements, incorporate feedback and obtain approval of training materials.

Training Coordination & Delivery

- Develop and manage the face-to-face training schedule and coordinate enrolment of the casual invigilation workforce to training sessions (virtually and in-person).
- Monitor training attendance, completion and assessment outcomes through the relevant systems.




- Maintain accurate training data and provide regular reporting on completion and success rates.
- Ensure outstanding or incomplete training requirements are actively followed up.
- Identify and escalate staff who do not meet the required training standard.
- Provide clear guidance and support to staff throughout the training process.
- Work closely with the Invigilation Workstream Lead where training outcomes affect staff allocations or rostering.
- Deliver both online and face-to-face training sessions throughout the training period.
- Co-ordinate hiring and training of additional facilitation staff for the face-to-face training period.

Stakeholder & Project Coordination

- Work closely with the project SMEs to ensure training remains aligned with operational requirements and changes to the project.
- Liaise regularly with client training specialists and other project stakeholders.
- Manage training-related deadlines and deliverables within the wider project schedule.
- Communicate training requirements and status clearly to the Project Manager and relevant workstreams.
- Maintain organised training documentation and resources within the project’s SharePoint environment.
- Use Microsoft Teams and other project systems effectively to coordinate activity across the wider team.

Data & Reporting

- Use Excel and relevant project systems to maintain training registers, track completion and monitor performance.
- Analyse training data to identify completion gaps, assessment outcomes and potential delivery risks.




- Ensure training records are accurate, current and readily available for project reporting and audit requirements.
- Provide timely and accurate updates to the Project Manager on training readiness and outstanding risks.

Experience, Skills and Qualifications

Essential:

- University Degree
- Demonstrated experience developing and delivering training programs from conception through to implementation.
- Strong stakeholder management and communication skills.
- Confidence delivering training to large groups and diverse audiences.
- A professional and highly organised approach appropriate to working within a high-stakes project environment.
- Ability to quickly build rapport with stakeholders and internal teams

Desirable:

- Prior experience utilising Learning Management Sytems (LMS) and Worksforce Management Sytems (Deputy).
- Experience working within large-scale workforce training or simularly regulated environments.

Why Janison?

We're proud of our fun, inclusive culture, and when you join us, you'll also enjoy:

- Employee Share Ownership Program: we match your share purchases up to $2,000 per year
- Birthday leave: take your birthday off, on us
- Volunteer leave: a day each year to give back to a community organisation that matters to you
- Reward and recognition: an annual pay review and bonus program
- Connected, inclusive culture: a strong focus on virtual engagement to bring our distributed, global team together
- Real growth opportunities: genuine opportunities to develop and upskill

Next Steps

If you want an organisation that will invest in your growth, give you the flexibility you need, and put your skills to work for a greater purpose, we'd love to hear from you. Submit your application today!

By submitting your application to Janison, you acknowledge Janison's Applicant Privacy Notice, available here.

📌 Training Delivery Lead (Sydney)
🏢 Janison
📍 Sydney