RRC Australia is seeking a motivated and customer-focused Customer Service Representative on behalf of our client, a specialist in the distribution of automotive glass.

This is a great chance for an organised, proactive individual who enjoys working with customers, coordinating orders and deliveries, and keeping day-to-day operations running smoothly.

Working closely with the Branch Manager and warehouse team, you’ll play an important role in delivering excellent customer service while supporting the efficient operation of the branch.

About the Role

In this varied, hands-on role, you will be responsible for managing customer enquiries, processing orders and invoices, coordinating deliveries, and assisting with inventory control. You’ll be a key point of contact for customers and help ensure orders are processed accurately and delivered on time.

Key Responsibilities

- Respond to customer enquiries promptly and professionally, providing reliable service and support.
- Process customer orders, invoices, returns and credits accurately and efficiently.
- Prepare and check orders to ensure quantities and documentation are correct.
- Coordinate customer deliveries, liaise with freight providers and assist with driver scheduling.
- Support inventory control, including stock transfers, stock checks and reporting damaged goods.
- Assist with customer payments, banking and outstanding accounts when required.
- Work collaboratively with the branch and warehouse teams to maintain efficient operations.




- Maintain a safe, organised and professional working environment.

About You

You’re a customer-focused team player who takes pride in getting the details right. You can manage competing priorities, communicate effectively and build positive relationships with customers and colleagues.

To be successful in this role, you will have:

- Previous experience in a customer service role.
- Strong verbal and written communication skills.
- Excellent organisational and time management abilities.
- Good computer skills and confidence using business systems.
- A high level of accuracy and attention to detail.
- A proactive attitude and the ability to work both independently and as part of a team.
- A commitment to workplace health and safety.

Experience in warehousing, logistics, order processing or inventory management will be advantageous.

Why Join This Team?

- Play a key role in a customer-focused automotive distribution business.
- Enjoy a varied role combining customer service, administration and operational support.
- Work alongside a collaborative team in a hands-on environment.
- Develop your skills across customer relationships, logistics and inventory coordination.

Ready to Take the Next Step?

If you’re an organised and reliable customer service professional looking for your next opportunity, we’d love to hear from you.

Apply today

Pay: $35.00 per hour

Work Location: In person

📌 Customer Service Representative (Derrimut)
🏢 RRC Australia
📍 Derrimut