Queensland Building & Construction Commission – Brisbane QLD

Working within the Licensing Services Branch, you will manage a varied caseload and assess whether applicants meet relevant licensing requirements. You will gather and analyse information, identify potential risks or inconsistencies, and ensure decisions are accurate, evidence-based and consistent with legislation, policies and procedures.

In this role, you will:

- assess licence applications, qualifications, employment history and supporting documentation
- contact applicants, employers and other stakeholders to obtain further information
- identify concerns, inconsistencies and potential risks requiring further assessment
- prepare clear recommendations and make sound administrative decisions
- manage competing priorities while meeting service standards and timeframes
- maintain accurate assessment records and outcomes in Salesforce and other business systems.

Please refer to the Position Description for a full list of key role responsibilities and suitability requirements.

About you





You are an analytical and detail-focused skilled who can confidently review complex information and reach fair, defensible conclusions. You communicate clearly with a range of stakeholders, exercise sound judgement and remain organised while managing multiple applications.

To succeed in this role, you will bring:

- experience in licensing, compliance, regulatory or investigative work
- an understanding of licensing requirements, policies and procedures
- experience reviewing qualifications, employment history and other evidence
- the ability to identify incorrect, inconsistent or concerning information
- strong written skills, including preparing reports and recommendations
- confidence using Salesforce or a similar case-management system.

Experience in occupational or trade licensing, administrative decision-making, risk assessment, integrity functions, or the building and construction industry will be highly regarded.

📌 Licensing Entitlement Officer (Brisbane)
🏢 Queensland Building And Construction Commission
📍 Brisbane