About the Role

BlackArt Menswear is seeking an experienced Retail Store Manager to lead the day-to-

day operations of our Werribee store (Location:Werribee/Hoppers Crossing).

BlackArt specialises in formal, semi-formal and casual menswear, with a strong focus

on personalised customer service, styling and fitting. In this role, you will be responsible

for the overall performance of the store, including sales, stock management,

merchandising, staff supervision, customer experience and operational controls.

You will work closely with the business to ensure the store carries the right product

range, maintains strong presentation standards and operates efficiently while meeting

sales and customer service objectives.

Key Responsibilities

- Lead the daily operations of the Werribee store, ensuring the store is well presented, efficiently organised and delivering a consistently high standard of customer service.
- Plan and review the product range across BlackArt’s formal, semi-formal and casual menswear collections based on customer preferences, seasonal demand, sales trends and available stock.
- Monitor inventory levels and coordinate stock requirements to ensure popular styles, colours and sizes are available while minimising excess or slow-moving stock.
- Coordinate purchasing requirements and work with suppliers and the business to support appropriate product selection, pricing, markdowns and merchandise planning.
- Plan and implement seasonal promotions, product launches, in-store offers and other marketing initiatives designed to increase customer engagement and store sales.
- Provide customers with skilled advice on garment selection, sizing, fitting, styling and suitable menswear options for weddings, business events and other occasions.
- Monitor sales results, product performance,



stock turnover and customer feedback to identify opportunities to improve store performance.
- Maintain accurate store records relating to inventory movements, purchases,sales, expenses and other financial transactions.
- Assist with the preparation and monitoring of store budgets, review operating expenses and track performance against established sales and financial targets.
- Recruit, onboard, train and supervise retail team members, including coordinating staff responsibilities, performance expectations and day-to-day stor coverage.
- Coach the retail team on product knowledge, customer service, styling and sales techniques to maintain consistent service standards.
- Manage customer enquiries and resolve service issues professionally to maintain a positive customer experience and encourage repeat business.
- Maintain visual merchandising and store presentation standards across product displays, fitting areas and the sales floor.
- Ensure the store operates in accordance with applicable workplace health and safety requirements and maintains a safe, clean and organised environment for employees and customers.

Requirements

- An Advanced Diploma or higher qualification.
- At least one year of relevant experience in retail management or a comparable retail leadership role.
- Demonstrated experience managing retail operations, staff, stock and customer service.
- Strong understanding of sales performance, inventory management and retail merchandising.
- Strong communication, leadership and customer service skills.
- Experience in fashion, menswear, apparel or a related retail environment will be highly regarded.
- Must be currently residing in Australia and have valid Australian working rights.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

📌 Retail Store Manager (Hoppers Crossing)
🏢 Black art enterprises
📍 Hoppers Crossing