Experienced Medical Receptionist

Cranbourne Central Medical Centre | Cranbourne, VIC

Cranbourne Central Medical Centre is seeking a dedicated, experienced and highly organised Medical Receptionist to join our friendly and supportive team.

We are a busy medical practice committed to providing high-quality, patient-centred healthcare. We are looking for a reliable and motivated individual who can confidently manage a fast-paced reception environment while delivering exceptional customer service.

Key Responsibilities

- Greeting patients and managing front desk operations professionally.
- Scheduling appointments and managing patient enquiries.
- Handling incoming calls and coordinating patient bookings.
- Processing Medicare bulk billing, private billing and other relevant claims.
- Managing patient registrations, medical records and documentation.
- Performing daily banking, billing reconciliation and general administrative duties.
- Supporting doctors, nurses and allied health professionals.




- Maintaining patient confidentiality and complying with privacy regulations.
- Managing multiple administrative tasks efficiently in a busy clinical environment.

Essential Requirements

✅ Previous experience working as a Medical Receptionist in a busy GP practice.

✅ Experience using Best Practice medical software is essential.

✅ Sound knowledge of Medicare billing and general practice administration.

✅ Excellent communication, organisational and multitasking skills.

✅ Ability to work independently and collaboratively within a team.

✅ Robust attention to detail and a professional, patient-focused approach.

✅ Ability to remain calm and efficient in a fast-paced medical environment.

Expected hours: 27.0 – 34.0 per week

Experience:

- Best practice : 1 year (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Medical Receptionist (Cranbourne)
🏢 Cranbourne Central Medical Centre
📍 Cranbourne