- Understanding of the health issues affecting Aboriginal and Torres Strait Islander people and an ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
- Understanding of the practical application of principles of privacy and confidentiality in relation to client information.
- Ability to work across all three YBB clinics (North Stradbroke Island, Capalaba, Wynnum).
- Availability to work extended hours (weekdays: 7:30am – 6:30pm) and one Saturday per month (7:30am – 4:30pm).
- Strong computer and typing skills and willingness to upgrade skills specific to duties especially those related to software utilized for the collation of medical and client file records (e.g. MMEx).
- Ability to multi-task and work effectively in a busy rapid paced environment and adapt to unexpected changes/events.

General Responsibilities

- Meet and greet all clients and visitors in a welcoming and respectful manner.
- Answer telephone calls promptly, record messages accurately and relay messages promptly to the relevant provider, including contact details and level of urgency.
- Ensure all GPs and other visiting providers MBS billing is completed daily.
- Confirming Medicare claims are reconciled, and visits reclaimed if needed in a timely manner.

Oversee the organisation and administration of paperwork:

- Receive and assign/attend to incoming and outgoing mail daily.
- Ensure scanning is up to date each day.

Prepare for daily appointments by ensuring clients scheduled for the coming day have up to date:

- Medicare number and relevant concession cards.
- CTG registration if eligible.




- Identify clients overdue for key MBS items (715, 721, 723 and 732).

*Please note: To be appointed to this position, you must have:

- Blue Card Working with Children Check (Paid Blue Card).
- Current “C” Class Driver’s Licence Valid in Queensland.
- Proof of immunisation record (Immunisation History Statement) – or willingness to obtain as a matter of priority.

You will be required to provide evidence of the requirements mentioned above during the recruitment process.

For further information: Email – ***@ybb.com.au

Selection Criteria

Essential

- Understanding of the health issues affecting Aboriginal and Torres Strait Islander people and an ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
- Understanding of the practical application of principles of privacy and confidentiality in relation to client information.
- Ability to work across all three YBB clinics (North Stradbroke Island, Capalaba, Wynnum).
- Availability to work extended hours (weekdays: 7:30am – 6:30pm) and one Saturday per month (7:30am – 4:30pm).




- Strong computer and typing skills and willingness to upgrade skills specific to duties especially those related to software utilized for the collation of medical and client file records (e.g. MMEx).
- Ability to multi-task and work effectively in a busy fast paced environment and adapt to unexpected changes/events.

General Responsibilities

- Meet and greet all clients and visitors in a welcoming and respectful manner.
- Answer telephone calls promptly, record messages accurately and relay messages promptly to the relevant provider, including contact details and level of urgency.
- Ensure all GPs and other visiting providers MBS billing is completed daily.
- Confirming Medicare claims are reconciled, and visits reclaimed if needed in a timely manner.

Oversee the organisation and administration of paperwork:

- Receive and assign/attend to incoming and outgoing mail daily.
- Ensure scanning is up to date each day.

Prepare for daily appointments by ensuring clients scheduled for the coming day have up to date:

- Contact details.
- Medicare number and relevant concession cards.
- CTG registration if eligible.
- MyMedicare registration.
- Identify clients overdue for key MBS items (715, 721, 723 and 732).

*Please note: To be appointed to this position, you must have:

- Blue Card Working with Children Check (Paid Blue Card).
- Current “C” Class Driver’s Licence Valid in Queensland.
- Proof of immunisation record (Immunisation History Statement) – or willingness to obtain as a matter of priority.

You will be required to provide evidence of the requirements mentioned above during the recruitment process.

For further information: Email – ***@ybb.com.au

📌 Casual Medical Receptionist (Brisbane)
🏢 Yulu-Burri-Ba ACCH
📍 Brisbane