Warranty Clerk & Parts Assistant – Flexible Hours, Great Team

Love variety, have an eye for detail and enjoy learning current things? We've got a role that offers a bit of everything

This is a dual-role position, where you'll be trained and cross-skilled in both Warranty Administration and Spare Parts, giving you the opportunity to develop a broader skill set and enjoy variety in your working week.

The best part? We're offering a minimum 60-hour fortnight with flexible working hours, giving you the opportunity to enjoy a better work-life balance.

What You'll Be Doing

Warranty Administration:

- Prepare, process and submit manufacturer warranty claims accurately and on time.
- Review repair orders, labour, parts and supporting documentation to ensure claims meet manufacturer requirements.
- Manage warranty approvals and follow up on outstanding, rejected or queried claims.
- Monitor warranty payments, investigate discrepancies and assist with reconciliations.
- Coordinate warranty parts returns and maintain accurate records.
- Support manufacturer warranty audits and ensure compliance with policies and procedures.

Spare Parts:

- Assist with identifying, sourcing and ordering automotive parts and accessories.
- Support stock control, inventory management and stock receipting.
- Liaise with Customers, Technicians, Service Advisors and suppliers to ensure parts are available when needed.
- Assist with parts enquiries,



order processing and general Parts Department operations.
- Develop product knowledge across our range of automotive brands.
- Work collaboratively across both departments, providing support where it's needed most.

What We're Looking For

- We're looking for someone who takes pride in their work, enjoys problem-solving and isn't afraid to take ownership of their responsibilities.
- Previous fixed operations experience is highly regarded but not essential, with experience across industries outside of automotive also welcomed.
- Exceptional attention to detail and accuracy.
- Strong organisational and time management skills.
- Confidence working with computer systems, documentation and financial information.
- Excellent communication skills and the ability to work collaboratively across departments.
- The ability to work independently and manage competing priorities.

What's On Offer?

- Variety in your day – work across multiple automotive brands, with no two days quite the same.
- The stability of an established and growing automotive dealership Group.

Ready to Join the Team?

Whether you're an experienced Warranty Clerk looking for a change or have a strong dealership administration background and are ready to develop your skills, we'd love to hear from you

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

📌 Warranty Clerk (City of Gold Coast)
🏢 Sharp Motor Group
📍 City of Gold Coast