CLIENT CARE COORDINATOR – MARSDEN VET SURGERY

Marsden Vet Surgery is a popular and thriving veterinary practice serving our local community of pet lovers. Our contemporary clinic and friendly team are looking for an experienced medical receptionist, a real go getter with a bright smile to run our busy front of house services and provide exceptional customer care.

To be considered you must meet the following criteria:

- Demonstrated experience working in a direct client facing position in a veterinary or medical environment
- Ability to coordinate animal medical cases and priorities with the veterinary team
- Experience managing appointment books and scheduling software
- Ability to engage and educate clients on our services and wellness programs
- Advanced account skills managing estimates, invoicing and payment options
- Maintain standards of care through records, reminders and recalls
- Excellent verbal and written communication with both clients and team members




- Maintaining information and records in accordance with our privacy standards
- Vibrant, compassionate and warm nature to put our clients and pets at ease
- Coordinate our social media, campaigns and google requirements
- Maintain work health and safety compliance with visitors, suppliers and trades
- Ensure our reception and waiting area is always clean and well presented

Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention.

You should have a natural love for animals and strive for a stress-free environment.

This is afull-time position, working Mon to Fri 745am to 4pm.

We offer an exciting workplace where no day is the same, ongoing development, team incentives plus staff discounts and benefits.

📌 Client Care Coordinator (Queensland)
🏢 VetPartners Australia Pty
📍 Queensland