28 Oct
|
Fetch Pet
|
Sydney
Fetch Pet, based in Sydney, is looking for a customer-focused individual to join their team. In this full time hybrid role, you will be the voice of Fetch for customers, managing conversations across live chat, email, and phone while improving operations based on customer insights.
The ideal candidate has over 3 years of experience in customer-facing roles, ideally within app-based products or health sectors, showcasing an ability to maintain empathy while resolving complex customer issues.
📌 Customer Experience Lead (Sydney)
🏢 Fetch Pet
📍 Sydney