This is a practice manager role responsible for overseeing the day-to-day running of a general practice, including patient services, staff management and compliance. Key responsibilities

Manage appointments, reception, patient enquiries, correspondence and daily clinic workflows Oversee patient feedback, complaints, recalls, reminders, referrals and administrative follow-up Ensure urgent patient matters are appropriately escalated to clinical staff Provide hands‑on operational support when required Manage administrative rosters, leave, induction, training and performance Maintain personnel, training and practitioner credential records Promote teamwork, accountability and effective communication Oversee Medicare and private billing, rejected claims, payments, debtors and daily reconciliations Support workplace safety,



emergency preparedness and equipment maintenance Maintain privacy, confidentiality, information security and appropriate system access About you

Experience managing an Australian general practice or substantial senior medical administration experience Strong knowledge of general practice operations, Medicare billing, private billing and reconciliations Experience managing staff, rosters, training and performance Experience with accreditation, policies, quality improvement and confidential patient information Robust practice management software and digital systems capability (Medical Director, Pracsoft and Hotdoc) Strong communication, judgement, organisation and problem‑solving skills

📌 practice manager part-time (Brisbane)
🏢 Yeronga Medical Centre
📍 Brisbane