North Melbourne, VIC based

Own CRM standards, usage discipline, data hygiene and audits; drive adoption through enablement, coaching and practical support.

Partner across the commercial engine (Sales, Finance, Delivery, Legal/IT), gaining end-to-end visibility and influence.

Act as the CRM SME, support onboarding, training and ongoing coaching so teams use the CRM consistently and effectively.

North Melbourne, VIC Location (National Scope)

Why us At Rauland, we are transforming healthcare with leading digital health solutions that truly make a difference. Our Concentric Care platform, fuelled by locally developed technology, supports our 400+ customers in tackling critical health challenges every day. Built from the ground up and with 30+ years in the game, we’ve grown to a team of more than 215 passionate people across six locations in Australia and New Zealand. We are driven by curiosity and committed to advancing outcomes for everyone in healthcare.

As we continue to expand, envision being part of a company that’s ready to seize new opportunities, innovate and make an impact. By joining Rauland, you’ll be a part of our exciting journey of innovation and growth and experience a rewarding and fulfilling place to build your career.

The role: Join a growing national team where Sales Operations is genuinely valued. We’re looking for a Sales Operations Analyst to own and elevate how our Sales team operates across ANZ. You’ll be the custodian of CRM excellence and pipeline integrity, ensuring leaders can trust their data, forecasts, and decisions. If you enjoy turning sales data into clear direction and providing insights to sales teams, leaders and finance this role will suit you.





You’ll partner closely with these stakeholders to drive performance, improve forecasting accuracy, and embed consistent, high-quality sales practices.

How would you contribute to our success?

CRM as the single source of truth

as a familiar user of CRM with ability to manage administration and architecture with an integration partner. Own data quality, pipeline hygiene, stage discipline, and reporting accuracy

Forecasting confidence.

Improve forecast reliability by strengthening opportunity quality, risk visibility, and close-date accuracy

Actionable insights & reporting.

Build dashboards and KPI packs that Sales Leaders actually use to manage performance, pipeline, and renewals

Sales process optimisation.

Simplify workflows, reduce admin burden, and improve CRM adoption through practical improvements

Commercial data integrity.

Maintain clean, accurate data across opportunities, contracts, renewals, approvals, and orders

CRM ownership & enablement.

Be the go-to expert for onboarding, support, and continuous improvement of CRM usage. You will undergo training as an administrator and be the Rauland expert in CRM.

Cross-functional impact.

Partner with Sales, Finance, IT, Legal, Supply Chain, and Delivery to improve end-to-end execution





What will make your application stand out?

5+ years in Sales Ops, or Sales Analytics in a B2B environment

Strong hands-on CRM experience (e.g. Salesforce, Dynamics, HubSpot, SugarAI)

Proven ability to improve pipeline hygiene and forecast accuracy

Experience building dashboards and reports that influence behaviour

Practical mindset – you simplify, not over-engineer

Ability to translate data into explicit actions and commercial outcomes

Confidence working closely with sales leaders and teams

Ability to work well in a fast-moving environment where priorities shift, while staying organised and solutions-focused

Strong stakeholder management across commercial and operational teams

What can you expect in return? In addition to the opportunity to help shape a high-performing, future-ready workforce, you can expect to be part of a supportive and inclusive environment where your contributions matter. We value your growth and offer enhanced leave entitlements so you can invest in yourself and be present for the moments that truly matter.

Interested? If you’re passionate about building capability, driving performance, and making a real difference in the healthcare tech space, we’d love to hear from you. and help us shape a culture of growth and innovation at Rauland.

Inclusion and diversity at Rauland At Rauland, we’re committed to building an inclusive workforce and continuously challenging ourselves to improve. If you’re passionate about this opportunity but require adjustments to ensure your success, we encourage you to reach out – we’d still love to hear from you

📌 Sales Operations Analyst (Melbourne)
🏢 Rauland Australia
📍 Melbourne