Student and Academic Administration Officer# UQ Careers## Student and Academic Administration OfficerApply: St Lucia Campus: Full time: Posted Today: R-69867
* Faculty of Science
* Full-time, fixed-term position up to 24 December 2027
* Base salary will be in the range $85,451.97
- $94,983.84 + 17% super (HEW Level 5)
* Based at our St Lucia location # About This OpportunityJoin UQ as a Student and Academic Administration Officer and help deliver a positive experience for students throughout their university journey. As a Student and Academic Administration Officer at UQ, you'll be at the heart of delivering services that support student success and academic excellence. Working within a truly collaborative team, you'll provide expert administrative support, solve complex problems, engage with a diverse range of stakeholders, and contribute to processes that help students thrive throughout their university journey. Within the Faculty of Science’s School of Mathematics and Physics, you’ll support a broad range of student and academic administration activities, from enrolment and progression through to examinations and grades. You’ll join a supportive team where strong customer service, attention to detail and practical problem-solving will help keep the student experience running smoothly.
Key responsibilities
will include:
* Deliver exceptional service and expert advice to students, staff and external stakeholders through a range of communication channels, helping to create a positive and seamless university experience.
* Coordinate a diverse range of student and academic administration activities, assessing applications, processing documentation and responding to enquiries in line with policies and procedures.
* Maintain accurate, secure and confidential student records,
ensuring the integrity of information across key academic and administrative processes.
* Process student administration matters relating to admission, progression, examinations, class sign-on, course enrolment, grades and other stages of the student journey.
* Support academic administration activities, including course profile and Blackboard updates, timetabling, examination paper preparation, and grade uploads and amendments.Join a vibrant professional community dedicated to supporting student success. As your experience grows, you'll have opportunities to expand your knowledge across a variety of specialist student administration functions, broadening your skills, developing your career, and discovering new opportunities within one of Australia's leading universities. # About You
* A relevant undergraduate qualification, or an equivalent combination of experience, education and training that demonstrates your capability in a similar environment.
* The ability to confidently manage competing priorities, maintain accuracy and deliver results in a fast-paced administrative environment.
* Robust written, verbal and interpersonal communication skills, with the ability to provide clear advice and build positive relationships with a diverse range of stakeholders.
* A genuine commitment to delivering exceptional customer service, complemented by sound judgement, attention to detail and a proactive approach to problem-solving.
* Confidence in learning and navigating complex systems, databases and digital tools, with the ability to quickly adapt to new technologies and processes.
* An understanding of student and academic administration processes, or the ability to quickly develop this knowledge and apply relevant policies and procedures.
* The ability to work effectively both independently and collaboratively, including across teams and organisational areas, to support a positive experience for students from diverse backgrounds.
* High level organisational skills and attention to detail. *We welcome diverse experience and encourage you to highlight any relevant experience in tertiary education or a large, complex organisation, or with systems such as SI-net, Business Objects or CRM systems.
* # About UQAs part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available. Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‐campus childcare, affordable parking, and salary packaging.# Interested?For more information about this opportunity, please contact Hayley Wilson
[email protected]. For application inquiries, please reach out to the Talent Acquisition team at
[email protected], stating the job reference number (below) in the subject line. When you apply, please ensure you upload a resume and **cover let
📌 Student and Academic Administration Officer (Brisbane)
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