About the role

selectability is seeking an acting team leader- child and family care from the 23 November 2026 - 30 November 2026. As acting team leader you will be responsible for leading a team of child and family care professionals to ensure the safety and well-being of children and young people in our care. Our youth residential program provides care and intensive support to children and young people who have a variety of needs. Team leaders oversee house operations with a strengths-based, person-centred approach while also maintaining strong outcomes focus.

Key responsibilities include, but are not limited to:

- overseeing the daily operations of the Child and Family Care services which includes- monitoring, managing and supporting a team of youth workers to maintain: workplace health and safety checks, cleanliness of the property, managing positive behaviour support plans, compliance checking
- ensuring that all team members are trained and up to date with relevant procedures and regulations
- providing support and guidance to employees when required
- reporting any concerns or incidents to the relevant manager
- providing exceptional customer service to all internal and external stakeholders
- maintaining professional boundaries at all times
- maintaining accurate and up to date records and documentation
- facilitating team meetings, and professional development activities
- assisting children and young people in the development and delivery of their individual care plans and goals
- assisting and empowering children and young people in maintaining their environment

About you





To be successful you must:

- possess clear and effective communication skills
- demonstrate computer literacy and accuracy in record management
- experience working in a team environment
- exhibit an ability to problem solve
- be able to follow policies and procedures at all times
- be able to work with culturally and linguistically diverse communities and individuals
- must be available to be on call, to provide support and assistance as required
- travel across selectability sites is required

Role requirements:

- minimum or equivalent of a certificate IV in Child, Youth and Family Intervention for Residential Care
- a current minimum P1 "C" class Queensland drivers licence
- a currently registered, roadworthy, and fully comprehensive vehicle
- a Child Safety & Personal History Screening check
- current nationally recognised First Aid and CPR certificates (or the ability to obtain)
- a Positive Notice Working with Children (blue card) (or the ability to obtain)
- NDIS Worker Screening Clearance (or the ability to obtain)
- NDIS Worker Orientation Module 'Quality, Safety & You'

About the offer





The team leader - child and family care is an acting position from the 23 November 2026 - 30 November 2026 based in Mackay.

We offer a range of benefits including:

- attractive salary
- up to $15,900 FBT salary packaging benefits
- access to fitness passport
- flexible working arrangements
- career pathways and opportunities for development
- employee assistance program offering confidential counselling support for employees

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.

If you would like more information please contact selectability's HR Business Partner Josh Cannon on 07 4453 0100 or by email [email protected]

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include Child & Family Care, and residential aged care in the Lower Gulf.

This role works directly with young people and requires the employee to actively demonstrate child protected, trauma-informed and culturally safe practice through daily interactions, decision-making, supervision, and documentation.

The successful applicant must demonstrate a commitment to child safe values and immediately report any concerns regarding harm, unsafe practice, abuse, and neglect.

If you would like to know more, please visit our website.

📌 Team Leader - Child and Family Care (Mackay)
🏢 selectability
📍 Mackay