- Follow up client and progress Service Agreements
- Manage your CRM pipeline and follow-ups
- Handle objections and confidently ask for the sale
- Take inbound and outbound phone calls and support customers alongside the wider Customer Service team
- Maintain accurate notes, stages and tasks
- Attend regular check-ins with your Manager to stay aligned on workload, pipeline and results
- Be available on an active phone line
This isn’t a role where you just sit on booked calls.
You need to be fast, organised, persistent and willing to own the customer journey from enquiry through to completion.
The Numbers
Base: $55,000 + super
Performance Bonus:
$200 per successful conversion once:
- The Service Agreement is signed; and
- The participant completes their initial appointment; and
- The appointment has been invoiced and paid.
Target: 1 signed Service Agreement per productive day.
Strong performers can achieve 5–15 signed agreements per week depending on lead flow and performance.
You’ll Suit This If You
- Are genuinely robust on the phone
- Know how to sell and follow up
- Can handle objections confidently
- Are comfortable working heavily inside a CRM
- Can switch between sales and customer service calls
- Take ownership of your numbers
- Are comfortable with targets and regular performance check-ins
- Can commit full-time Monday–Friday, 38 hours per week
Fully remote within Australia ONLY - Must reside in Australia.
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📌 REMOTE SALES CLOSERS WANTED (Townsville)
🏢 Disability Group Australia
📍 Townsville
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