ICT Business Analyst

MELIUS HOSPITALITY PTY LTD is seeking a suitably qualified and motivated ICT Business Analyst to support the company's business systems, digital platforms, and operational technology needs.

About the Role The ICT Business Analyst will work closely with management and key stakeholders to analyse business operations, identify system requirements, and support the implementation and ongoing improvement of ICT solutions. This role focuses on ensuring that technology systems effectively support business growth, efficiency, and compliance across hospitality operations.

Key Responsibilities

Liaise with internal stakeholders to understand business processes, operational requirements, and system needs

Analyse existing workflows and identify opportunities for system and process improvements

Gather, document, and maintain functional and non-functional business requirements

Coordinate with external IT service providers and vendors to support system delivery and maintenance

Assist with system configuration, testing, user acceptance testing, and implementation activities

Prepare documentation such as process maps, business requirements documents,



and reports

Support change management activities related to new or updated systems

Ensure ICT solutions align with business objectives and operational requirements

Requirements

Bachelor’s degree in a relevant field

or

a minimum of five (5) years of relevant industry experience in ICT business analysis or a similar role

Demonstrated experience working in an ICT, systems, or business analysis capacity

Robust analytical and problem-solving skills

Ability to communicate effectively with both technical and non-technical stakeholders

Experience preparing business analysis documentation and system-related reports

Ability to work independently and manage multiple tasks in a business environment

Why Join MELIUS HOSPITALITY PTY LTD

Opportunity to support and enhance business operations through technology

Exposure to real-world business systems within the hospitality sector

Collaborative and professional working environment

Competitive remuneration commensurate with skills and experience

📌 Ict Business Analyst (Sydney)
🏢 Melius Hospitality
📍 Sydney