About The Company

Hays is partnering with a well-established and growing care organisation based in Townsville. The organisation is committed to delivering exceptional service and making a positive contribution to the community. It values a supportive, collaborative workplace where employees are respected, encouraged to develop, and given the opportunity to contribute to shared outcomes.

As the organisation continues to grow, it is seeking an experienced administrator to help maintain effective day-to-day operations and support teams across the business.

About The Role

This full-time opportunity is suited to an organised and proactive Administrative Assistant who enjoys helping a busy team work efficiently. Reporting directly to senior leadership, you will provide dependable administrative support and coordinate a variety of office activities. You will work with stakeholders across the organisation, handling routine tasks as well as responding to changing priorities.

The role offers exposure to different business functions and operational projects, making it a robust prospect for someone looking to build a rewarding administration career within the care sector.

Qualifications To succeed in this role, you will bring previous experience in administration, office coordination, or executive support, along with a professional and team-focused approach. You will be confident using Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint, and comfortable preparing documents and maintaining accurate records.

Experience taking and preparing meeting minutes is important.



You will also demonstrate strong written and verbal communication, excellent organisation, attention to detail, and the ability to manage multiple tasks while meeting deadlines. Discretion and a clear commitment to confidentiality are essential when working with sensitive business information.

A proactive attitude and willingness to assist colleagues across different functions will help you thrive.

Experience in the NDIS, disability services, community services, healthcare, or aged care would be highly regarded. Exposure to invoicing, bookkeeping, or financial administration would also be beneficial, although the organisation welcomes applications from capable administrators with transferable skills and a genuine interest in the care sector.

Responsibilities

- Manage incoming calls, emails, and general correspondence, directing enquiries to the appropriate people and following up when needed.
- Coordinate meetings, appointments, and calendars, including arranging logistics and helping stakeholders stay informed of upcoming commitments.
- Take accurate meeting minutes, prepare clear records of discussions, and distribute action items to relevant participants.
- Prepare and format reports,



presentations, letters, and other business documentation to support senior leaders and operational teams.
- Maintain electronic and hard-copy records, ensuring documents are organised, accessible, and handled appropriately.
- Assist with data entry, reporting, document management, invoicing, and other general administrative activities.
- Provide practical support across operational projects and business functions, adapting to shifting priorities and contributing to smooth office operations.

Benefits You will join a supportive, values-driven leadership team and a collaborative workplace that recognises the contribution of its people. This is a full-time permanent opportunity offering long-term stability and a varied scope of work, with the chance to build experience across multiple areas of the organisation. Based in Townsville, the role gives you the opportunity to support a growing care organisation and contribute to services that make a genuine difference in the community.

Equal Opportunity

Hays and the organisation are committed to fair and inclusive recruitment. All applicants will be considered based on their relevant skills, experience, and ability to perform the role. We welcome applications from people of diverse backgrounds and encourage candidates who meet the requirements to apply. If you are interested, submit an up-to-date CV through the application process. For a confidential discussion about this opportunity or your career, please contact Hays.

📌 Administrative Assistant (Australia)
🏢 TaskVerse
📍 Australia