Company Description OpenEye delivers a trusted cloud video and data platform that helps organizations secure and scale their operations through actionable intelligence. Its OpenEye Web Services (OWS) architecture streamlines video deployment, central management, and system updates for distributed environments. By combining cloud video with AI-based video analytics, OWS provides insights that strengthen security and support data-driven decision-making. OpenEye focuses on solutions that enhance operational visibility and help improve business performance for customers across diverse industries. Additional information about products and services is available at openeye.net. Role Description This full-time, on-site Technical Sales Engineer role is based in Melbourne, VIC. The Technical Sales Engineer will work closely with prospective and existing customers to understand their security and video management needs, demonstrate OpenEye’s solutions, and design system architectures that align with their requirements. Day-to-day responsibilities include conducting product presentations, providing pre-sales technical support, preparing solution proposals, and assisting with proof-of-concept deployments. The role also involves collaborating with internal sales, product, and engineering teams, addressing technical inquiries, and ensuring a smooth transition from sales to implementation.



The Technical Sales Engineer will maintain solid customer relationships, gather feedback from the field, and help drive adoption of OpenEye’s cloud video and analytics platform. Qualifications
• Candidates should possess strong Technical Sales and Sales Engineering skills to understand customer requirements and translate them into effective solution designs.
• Candidates should possess solid Sales skills to support account managers, contribute to pipeline growth, and help close opportunities.
• Candidates should possess Technical Support capabilities to troubleshoot system issues, assist with deployments, and guide customers through configuration and integration.
• Candidates should possess excellent Communication skills to present complex technical concepts clearly to both technical and non-technical stakeholders.
• Experience with cloud-based platforms, networking, or video surveillance systems is highly beneficial.
• Ability to work collaboratively with cross-functional teams and manage multiple customer engagements simultaneously.
• Relevant technical or engineering degree, or equivalent industry experience, is preferred.
• Prior experience in security, SaaS, or video analytics solutions is an advantage.

📌 Technical Sales Engineer (Melbourne)
🏢 OpenEye
📍 Melbourne