Company Description System Squared is a technology solutions provider focused on delivering responsive service, genuine advice, and consistently competitive pricing in a fast-paced, innovation-driven environment. The company believes in using technology to help organizations gain agility and improve their speed to market. With founding directors bringing over three decades of experience, System Squared emphasizes transparent and long-term customer relationships. The team consists of skilled technologists across a wide range of technologies, committed to tailoring solutions rather than applying a one-size-fits-all approach. Role Description The Level 1.5 Desktop Engineer is a part-time, on-site role based in Brisbane, QLD. This role is responsible for providing day-to-day desktop support, including diagnosing and resolving hardware and software issues, assisting with operating system and application installation, and maintaining workstation performance. The Desktop Engineer will respond to support tickets, perform basic network connectivity checks, and escalate complex issues when required.



The role includes working closely with end users to provide clear, professional communication and ensure minimal disruption to business operations. Qualifications
• Ability to support and maintain desktop computers, including basic hardware configuration and upgrades.
• Strong technical support and troubleshooting skills for user-facing issues.
• Knowledge of operating systems (such as Windows and macOS) and standard desktop environments.
• Experience with software installation, updates, and basic application configuration.
• Good communication skills and a customer-focused approach to service.
• Ability to work on-site in Brisbane, QLD and manage time effectively in a part-time capacity.
• Relevant IT certifications or coursework (e.g., CompTIA A+, Microsoft certifications) are beneficial.
• Experience in an MSP or similar service-oriented IT workplace is an advantage.

📌 Level 1.5 Desktop Engineer (Brisbane)
🏢 System Squared
📍 Brisbane