Maintenance Support Officer | Mackay | $51.12/hr + Super

Looking for a customer service role where no two days are the same?
We're seeking an organised and proactive Maintenance Support Officer to join a busy and supportive team in Mackay. If you're great with people, love solving problems, and thrive in a fast-paced environment, this could be the opportunity you've been waiting for!

Location: 36 Tennyson Street, Mackay QLD 4740
Pay Rate: $51.12 per hour + Super
Duration: ASAP Start - 29 January 2027
Potential for Extension
⏰ Hours: Monday to Friday

What's the Role?

You'll be the key link between customers, contractors, and internal teams, helping coordinate maintenance requests and ensuring jobs are completed smoothly and efficiently.

Your day might include: ✅ Responding to maintenance requests via phone, email, and online portals
✅ Coordinating trades and maintenance works
✅ Keeping customers updated throughout the process
✅ Building strong relationships with contractors and stakeholders
✅ Managing records, reports, and administration tasks with accuracy




✅ Resolving issues professionally and delivering exceptional customer service
✅ Contributing to a positive team culture and continuous improvement initiatives

What We're Looking For

✔ Previous customer service experience
✔ Strong communication and relationship-building skills
✔ Ability to multitask and prioritise in a fast-paced environment
✔ High attention to detail and administrative accuracy
✔ Confident working to KPIs and performance targets
✔ Positive attitude with a solutions-focused mindset

Why You'll Love It

Competitive rate of $51.12/hr + Super
Secure Monday to Friday schedule
Supportive team environment
Long-term assignment with possible extension
Meaningful role helping customers and coordinating essential services

⏳ Don't Wait - This Role Is Moving Fast!

We need to submit candidates within the next 12-24 hours, so if you're interested, now is the time to act.

Send through your updated CV today and let's chat!

Know someone who'd be perfect for this role? Feel free to share this opportunity with them.

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