About the role

This is an opportunity for an L&D; professional who enjoys working behind the scenes to make a meaningful difference supporting learning programs, maintaining learning systems and helping employees and leaders access the development they need to succeed. Working closely with the Capability & Inclusion team and stakeholders across SCC, you'll play an important role in keeping learning activities, systems and initiatives running smoothly.

Key responsibilities

- Administer and maintain the Learning Management System (LMS), ensuring learning records, compliance data and reports are accurate and up to date

- Organise training sessions, calendars, facilitators, venues, resources and external training providers

- Respond to learning enquiries, troubleshoot routine LMS issues and help employees and managers navigate learning processes

- Develop user guides, quick reference materials and learning resources that make systems and processes easy to understand

- Coordinate administration for onboarding, leadership development, career pathways and other learning initiatives

- Support organisation-wide initiatives, including inclusion activities and the Reconciliation Action Plan

- Identify opportunities to streamline processes, use technology effectively and create a more consistent learning experience across SCC

What you’ll bring

You’re a down-to-earth, approachable and collaborative person who enjoys working as part of a team and helping others succeed. You bring a positive, can-do attitude, communicate clearly and confidently, and build strong relationships with people at all levels. You’re organised, adaptable and proactive, with a genuine interest in Learning & Development across the wider SCC business.

- Experience in Learning & Development, HR,



organisational development, training coordination or a related support role.

- Robust communication and interpersonal skills, with the ability to build positive relationships and work collaboratively with a diverse range of stakeholders.

- A team-player mindset, with a willingness to pitch in, share knowledge and support colleagues to achieve shared goals.

- Experience using a Learning Management System (LMS) or HR information system, with an interest in improving how learning technology is used.

- Confidence with Microsoft Office, particularly Excel, Word and Outlook

- Strong organisational skills, attention to detail and the ability to manage competing priorities and deadlines

- Initiative, practical problem-solving skills and a continuous improvement mindset.

- Diploma or higher qualification in Business Administration, Human Resources, Learning & Development or a related discipline is desirable.

- What’s in it for you?

- Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650

- Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed

- Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT

- Discounted private health insurance

- Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program

- Ongoing Training and Development

- Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses

- Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support

📌 Learning Support Co-Ordinator (Epping)
🏢 Southern Cross Care (NSW & ACT)
📍 Epping